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John Francis P. Book
Teacher I, Department of Education, Schools Division of Toledo City, Philippines
Education

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Administrators’ Conflict Management and Strategies Osias Kit T. Kilag; Joan M. Largo; Annabelle R. Rabillas; Fernando E. Kilag; Mark Kevin A. Angtud; John Francis P. Book; John Michael Sasan
Journal of Higher Education and Academic Advancement Vol. 1 No. 2 (2024): European Journal of Higher Education and Academic Advancement
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ejheaa.v1i2.98

Abstract

This study seeks to identify key elements to workplace conflict. A descriptive phenomenological design, a qualitative method used by the researchers to gain a deeper knowledge of the phenomenon, was used. The experiences of the informants led to the development of five themes. The themes supported the necessity of conflict management, emphasizing its significance particularly in the relationship between administrators and those they supervise. Additionally, their individual families might find it significant. Lessons on how to prevent disputes in every circumstance or job may be learned from the many themes. Hurtful comments, misunderstandings, failing to handle obligations, and failing to delegate jobs were the causes of the conflicts. But these disputes were successfully resolved owing to effective communication and the mediation of friends and coworkers. Conflict can be supported and influenced by effective conflict management. The third theme is "Well-managed conflicts are opportunities for cooperation." The fourth theme is that handling conflict helps people develop as people. Theme No. 5: Conflict situations should be handled completely.
Co-Authors Annabelle R. Rabillas Fernando E. Kilag Joan M. Largo John Michael Sasan Mark Kevin A. Angtud Osias Kit T. Kilag