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All Journal CogITo Smart Journal
Elshadai Gracia Carolina Rampengan Rampengan
Universitas Klabat
Computer Science & IT Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering

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Bahasa Indonesia Bahasa Inggris Elshadai Gracia Carolina Rampengan Rampengan; Semmy Wellem Taju; Venisa Tewu
CogITo Smart Journal Vol. 9 No. 1 (2023): Cogito Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31154/cogito.v9i1.469.181-192

Abstract

Klabat University provides residential facilities for students, better known as a dormitory. Information services regarding dormitories and reservation rooms at Klabat University are still managed manually between the dormitory and students. Some problems occur when students want to find information and/or reserve a room at the same time. From the problems that have been observed, researchers have designed a Chatbot to facilitate the students to find for information as well as reserve dormitory rooms. The development method used in this research is the prototyping model. To design a chatbot by implementing two-way communication, researchers implemented Natural Language Processing technique with a Machine Learning approach. The result of this research is a new Chatbot widget as a virtual assistant for information services and reservation rooms in the dormitory at Klabat University
Co-Authors Semmy Wellem Taju Venisa Tewu