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All Journal JAM : Jurnal Aplikasi Manajemen
Muhammad Fiarry Fikaris
Graduate School of Medical Sciences, University of Groningen, Netherlands
Decision Sciences, Operations Research & Management

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THE EFFECT OF WORKLOAD, BURNOUT, AND WORK MOTIVATION ON NURSE PERFORMANCE Fivi Kurniawati; Muhammad Fiarry Fikaris; Ika Septiana Eryani; A. Rohendi; Bayu Wahyudi
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.05

Abstract

Nurse Performance plays a crucial role in ensuring the quality of service delivery within hospitals. However, nurses often face significant stress due to heavy workloads and the demanding nature of patient care, leading to burnout. In order to support optimal performance, it is imperative for nurses to possess strong work motivation. This study aimed to investigate the impact of workload, burnout, and work motivation on nurse performance within a specified public hospital in Batam. An observational analytic approach with non-probability sampling was employed, and the study included 111 participants. Data analysis and processing were conducted using a statistical software program. The findings revealed that workload and burnout exerted a negative influence on nurse performance, while work motivation had a positive effect. Workload, burnout, and work motivation collectively and partially impacted nurse performance. Consequently, it is vital for hospital management to prioritize factors that affect nurse performance. Through effective management and the mitigation of stressors in the hospital work environment, the overall well-being of healthcare workers can be improved, resulting in elevated levels of health. Notably, this study utilized the latest literature references and research instruments to ensure robust findings.
Co-Authors A. Rohendi Bayu Wahyudi Fivi Kurniawati Ika Septiana Eryani