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All Journal VISA: Journal of Vision and Ideas RESLAJ: Religion Education Social Laa Roiba Journal
Farsya Audria Aisyah
Universitas Pembangunan Nasional "Veteran" Jawa Timur
Religion Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

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Peran Pusat Pembelajaran Keluarga dalam Mencegah Serta Mengatasi Bullying pada Anak di Kelurahan Jagir Surabaya Farsya Audria Aisyah; Katerina Bataha
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 6 (2024): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i6.1614

Abstract

This research examines the role of the Family Learning Center (PUSPAGA) in preventing and overcoming bullying in children in Jagir Village, Surabaya City. The objectives of this research are: (1) To determine the role of PUSPAGA in preventing bullying among children in Jagir Village, Surabaya. (2) To find out the role of PUSPAGA in overcoming bullying among children in Jagir Village, Surabaya. The research method in this study uses a qualitative approach with descriptive research. From this research, the researchers obtained the results that: (1) PUSPAGA efforts to prevent bullying among children in Jagir Village, include: PUSPAGA goes to school and socializes to the community during RW Hall parenting classes. (2) The efforts used by PUSPAGA to overcome bullying among children in Jagir Subdistrict, Surabaya are divided into three stages, namely, receiving reports, collecting information and providing services.
Penilaian Kinerja Penyelenggara Pelayanan Publik Berdasarkan Permenpan Nomor 29 Tahun 2022 pada Kecamatan Sukolilo Kota Surabaya Farsya Audria Aisyah
VISA: Journal of Vision and Ideas Vol. 4 No. 3 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i3.3513

Abstract

This research aimed to examine the public service performance based on the regulation of Minister of Administrative Reform (PermenPAN) number 29 in 2022 at Kecamatan Sukolilo through six aspects of measurement. While, the research was descriptive qualitative with a case study approach. Data collection techniques in the research are interview, observation and documentation. The research result concluded Kecamatan Sukolilo performance in public service had run well. It could be seen from the aspects of service policy with the availability of standard information and service notice as the operator’s obligation in serving, the availability of community aspirations to improve their performance; professionalism aspects i.e. the responsive and time efficiency service and also competent to the service types, readiness and service culture (it reflects service providers were ready to serve according to the employee code of ethics); the availability of facilities in providing a service which included for disable users; the aspect of information system of public service in order to inform and support the service operational which werw known by the public; the availability of a special consultation and complaint place in providing information and clarification; the existence of public service innovations in making online licensing service easier to be made.
Co-Authors Katerina Bataha