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All Journal Jurnal Teknik Elektro Uniba (JTE Uniba)
Abdi Muhyiddin
Universitas Balikpapan
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Energy Industrial & Manufacturing Engineering

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Perancangan Sistem Labeling ODP (Optical Distribution Point) Berbasis Web di PT. Telkom Akses Balikpapan Abdi Muhyiddin; Mayda Waruni Kasrani; Anwar Fattah
Jurnal Teknik Elektro Uniba (JTE UNIBA) Vol. 8 No. 2 (2024): JTE UNIBA (Jurnal Teknik Elektro Uniba)
Publisher : Lembaga Penelitian Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/jteuniba.v8i2.271

Abstract

PT. Telkom Akses has an assurance division whose job is to carry out preventive maintenance on the Indihome network and handle problems directly with the TTR (Time To Repair) concept of < 3 hours. However, in handling disruptions, technicians often encounter obstacles regarding invalid ODP data and customer data, which makes the work of assurance technicians less efficient. To overcome this problem, efforts were made to create an ODP label system which contains information regarding ODP status and customer data. This research uses the waterfall design method which focuses on development using UML (Unified Model language) and using the PHP programming language, as well as Xampp with Apache as the web server. and MySQL which is used as database storage. So this research produces an application that can make it easier for technicians to search for customer data. Based on the test results, the web-based Optical Distribution Point (ODP) labeling system has met the expected usability aspects. Testing has been carried out using the functional blackbox testing method, namely by using a series of case experiments on functions that have been built both from the admin and user side. The output results provided were as expected and there were no errors or output that was outside of what was expected.
Co-Authors Anwar Fattah Mayda Waruni Kasrani