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AN ANALYSIS OF BPJS PATIENTS' SATISFACTION INDICATORS IN INPATIENT ROOM IN THE WALED REGIONAL GENERAL HOSPITAL Depi Yulyanti; Sintya Devi; wahyudin wahyudin
Insights in Public Health Journal Vol 1 No 1 (2020): Insights in Public Health Journal
Publisher : Public Health Department, Faculty of Health Sciences, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.iphj.2020.1.1.2404

Abstract

Background : Patient satisfaction is a major problem that occurs in hospitals. Waled allegedly complained about the hospital concerning concern in providing services to BPJS patients, and there were differences in BPJS patient visits in inpatient services in 2014 to 2015 as many as 720 patients, then sought an increase Back in 2016 as many as 255 patients. However, this increase was not significant at the time of the decline in 2015. Aims: This study analyzes the indicators of BPJS patient satisfaction in the inpatient services of the Waled Hospital in 2018. Methods: This type of research was quantitative with descriptive research methods. The research population was 178, obtained as many as 123 samples, sampling using purposive sampling technique. Data analysis used univariate analysis. Results: The results of the study were 84.85% of patients satisfied with the service, as many as 78.8% of patients were satisfied with the doctor's service, as much as 78.2% of patients were satisfied with the care of nurses, as many as 94.3% of patients were satisfied with the patient's meal service, as many as 86 0% of patients were satisfied with medical facilities, as many as 85.9% of patients were satisfied with medication services, as many as 60.6% of patients were satisfied with the condition of hospital facilities, as many as 47.0% of patients were satisfied with the condition of the treatment room facilities, as many as 97 0% of patients are satisfied with outgoing administration services. Conclusion: Hospitals can find out indicators of patient satisfaction that are still low, it is recommended that the hospital should make SPO complaints about damaged facilities so that the hospital knows and immediately fixes it. So that patient satisfaction can continue to increase.
ANALYSIS OF DIETARY PETTERNS AND PHYSICAL ACTIVITY ON THE RISK OF TYPE 2 DIABETES MELLITUS IN WORKERS AT PT. X Wahyudin .
JURNAL KESEHATAN INDRA HUSADA Vol 7 No 2 (2019): Juli-Desember
Publisher : SEKOLAH TINGGI ILMU KESEHATAN (STIKes) INDRAMAYU

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (178.55 KB) | DOI: 10.36973/jkih.v7i2.180

Abstract

Diabetes merupakan penyakit tidak menular ke 4 penyebab kematian di Indonesia, prevalensinya 6,9%, terjadi pada usia ≥ 15 tahun (Kemenkes, 2014), hampir 90% adalah Diabetes Melitus Tipe 2 (DMT2) disebabkan oleh gaya hidup tidak sehat. Karyawan PT. X menderita DMT2 dengan prevalensi 6,5%. Tujuan penelitian ini menganalisis pola makan dan aktivitas fisik penderita DMT 2, dengan metode penelitian deskriptifkuantitatif pada 12 responden. Pola makan diukur menggunakan kuesioner Food Frequency Quesionnair (FFQ) dan aktivitas fisik dengan International Physical Activity Quesionnair (IPAQ), Hasil penelitian menunujukkan bahwa, karakteristik dari 12 orang responden berumur ≥ 40 tahun (75%), laki-laki (91,7%), dan responden yang memiliki riwayat keluarga DM (58,3%). Pola makan respnden tidak teratur, konsumsi karbohidrat berlebih atau tinggi Indeks Glikemiknya (IG), aktivitas responden kategori ringan dan jarang berolahraga. Rata-rata Metabolic Equivalent (MET) responden secara total dari aktivitas kerja, aktivitas transportasi, kegiatan di rumah dan berkebun, olahraga yaitu di bawah 600 MET-menit/minggu, responden beralasan tidak ada waktu dan malas berolahraga. Disarankan program promosi kesehatan tentang makanan sehat atau rendah IG untuk karyawan dan istrinya, bila memungkinan perusahaan menyediakan makanan sehat bagi karyawan, promosi pentingnya olahraga dan membuat program olahraga untuk mengimbangi aktivitas kerja yang ringan.
AN ANALYSIS OF BPJS PATIENTS' SATISFACTION INDICATORS IN INPATIENT ROOM IN THE WALED REGIONAL GENERAL HOSPITAL Depi Yulyanti; Sintya Devi; wahyudin wahyudin
Insights in Public Health Journal Vol 1 No 1 (2020): Insights in Public Health Journal
Publisher : Public Health Department, Faculty of Health Sciences, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.iphj.2020.1.1.2404

Abstract

Background : Patient satisfaction is a major problem that occurs in hospitals. Waled allegedly complained about the hospital concerning concern in providing services to BPJS patients, and there were differences in BPJS patient visits in inpatient services in 2014 to 2015 as many as 720 patients, then sought an increase Back in 2016 as many as 255 patients. However, this increase was not significant at the time of the decline in 2015. Aims: This study analyzes the indicators of BPJS patient satisfaction in the inpatient services of the Waled Hospital in 2018. Methods: This type of research was quantitative with descriptive research methods. The research population was 178, obtained as many as 123 samples, sampling using purposive sampling technique. Data analysis used univariate analysis. Results: The results of the study were 84.85% of patients satisfied with the service, as many as 78.8% of patients were satisfied with the doctor's service, as much as 78.2% of patients were satisfied with the care of nurses, as many as 94.3% of patients were satisfied with the patient's meal service, as many as 86 0% of patients were satisfied with medical facilities, as many as 85.9% of patients were satisfied with medication services, as many as 60.6% of patients were satisfied with the condition of hospital facilities, as many as 47.0% of patients were satisfied with the condition of the treatment room facilities, as many as 97 0% of patients are satisfied with outgoing administration services. Conclusion: Hospitals can find out indicators of patient satisfaction that are still low, it is recommended that the hospital should make SPO complaints about damaged facilities so that the hospital knows and immediately fixes it. So that patient satisfaction can continue to increase.