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All Journal KALBISIANA Jurnal Sains, Bisnis dan Teknologi
Sellya Alma
Institut Teknologi dan Bisnis Kalbis
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Journal : KALBISIANA Jurnal Sains, Bisnis dan Teknologi

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Pengaruh Kecerdasan Emosional, Servant Leadership, dan Komitmen Organisasi terhadap Organizational Citizenship Behavior di PT.ABC Sellya Alma; Ignatius Ario Sumbogo
KALBISIANA Jurnal Sains, Bisnis dan Teknologi Vol. 8 No. 2 (2022): Kalbisiana
Publisher : UNIVERSITAS KALBIS

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Abstract

The purpose of this study is to establish the relationship between PT.ABC's organizational citizenship behavior and intelligence, servant leadership, and organizational commitment. This is a quantitative study conducted with the use of SPSS Statistics. A total of eighty PT.ABC employees were selected using the approach of purposive sampling. This study's measurement scale is a Likert scale. The measuring instrument is a paper-based and Google Forms-based survey. According to the findings of this study, emotional intelligence has a positive influence on organizational citizenship behavior, servant leadership has a positive influence on organizational citizenship behavior, organizational commitment has a positive influence on organizational citizenship behavior, and emotional intelligence, servant leadership, and organizational commitment all have a positive influence on organizational citizenship behavior simultaneously. The benefits of PT ABC's research will enhance organizational citizenship through emotional intelligence, servant leadership, and organizational commitment.
Co-Authors Ignatius Ario Sumbogo