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All Journal Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics
Joe Yuan Mambu
Universitas Klabat, Airmadidi, Indonesia
Computer Science & IT Control & Systems Engineering

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Desain UI/UX Aplikasi Unklab Mobile Student Dengan Metode Design Thinking Antares Nathan Andrew Biya; Mario Jonatan Kolibu; Joe Yuan Mambu; George Morris William Tangka
Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics Vol 10 No 2 (2024): Journal CERITA : Creative Education of Research in Information Technology and Ar
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/cerita.v10i2.3362

Abstract

The Unklab Mobile Student application is an essential platform for Universitas Klabat students to access various academic services. However, the app currently suffers from shortcomings in features and design, leading to user dissatisfaction. This research employs a Design Thinking approach to redesign the application to be more responsive, intuitive, and visually appealing. Through a series of research methods, including interviews, questionnaires, observation, and data analysis, we gain a comprehensive understanding of user needs and existing problems. The analysis results are then used to formulate improved solutions, which include the development of efficient search features, a more intuitive layout, and enhanced design responsiveness. The resulting app prototype incorporates 17 features and is subjected to usability testing. The results demonstrate a significant increase in user satisfaction, with a high success rate of 60 in each tested task, indicating positive outcomes. This confirms the effectiveness of the Design Thinking approach in designing an application that better meets user needs.
Implementasi Tata Kelola Teknologi Informasi di Lingkungan Institusi Akademik Menggunakan Framework Cobit 2019 pada Universitas XYZ Joe Yuan Mambu; Alan Hubert Frederick Sanger; Andreuw Vandy Lengkong; Debby Erce Sondakh; Stenly Richard Pungus
Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics Vol 10 No 2 (2024): Journal CERITA : Creative Education of Research in Information Technology and Ar
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/cerita.v10i2.3400

Abstract

This research aims to evaluate and enhance IT governance at Universitas XYZ by implementing the COBIT 2019 framework. The study acknowledges the growing significance of technology in operational efficiency and productivity. IT governance ensures the alignment of IT with organizational goals, managing resources, and mitigating risks. The methodology includes collecting primary and secondary data through observations, interviews, and document analysis. The research framework focuses on 11 design factors of COBIT 2019, assessing Universitas XYZ’s IT capabilities and identifying gaps. Findings reveal that Universitas XYZ prioritizes cost leadership and innovation, with a strong focus on quality financial information. The risk profile indicates substantial impact areas like IT investment and operational incidents, while the role of IT is classified as critical yet not fully integrated into strategic innovation. The IT sourcing model leans towards outsourcing, and traditional implementation methods are predominant. The study identifies APO10 (Managed Vendor Relationships) and BAI01 (Managed Program) as priority objectives. The capability levels for these objectives indicate areas for improvement, particularly in vendor management. The research concludes with recommendations for enhancing IT governance through strategic resource allocation and staff development, aiming to elevate Universitas XYZ’s IT maturity and competitive edge.
Co-Authors Alan Hubert Frederick Sanger Andreuw Vandy Lengkong Antares Nathan Andrew Biya Debby Erce Sondakh George Morris William Tangka Mario Jonatan Kolibu Stenly Richard Pungus