Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal Jurnal Salingka Nagari
Fransiska Madai
Universitas Negeri Padang
Economics, Econometrics & Finance Education Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Salingka Nagari

 1 
Pengaruh Kepuasan dan Kepercayaan Terhadap Loyalitas Mahasiswa dalam Menggunakan Sim Card Prabayar Kartu Tri ‘3’ Fransiska Madai; Rose Rahmidani
Jurnal Salingka Nagari Vol 1 No 1 (2022): Jurnal Salingka Nagari
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jsn.v1i1.5

Abstract

This study aims to determine the influence of satisfaction and trust on the loyalty of Universitas Negeri Padang students in using the Tri'3' prepaid Sim Card. This type of research is descriptive. The population in this study are the student in Universitas Negeri Padang. The samples are 97 respondents. The sampling technique is purposive sampling technique. The type of data used in this study is primary data that was collected by using questionnaire. The data analysis technique used is multiple regression techniques using the SPSS version 21 program. The results of this study show that: 1) customer satisfaction has a significant effect on the loyalty of Universitas Negeri Padang students in using Tri'3' prepaid Sim Card , 2) trust has a significant effect on universitas Negeri padang student loyalty in using Tri'3' prepaid Sim Card.
Co-Authors Rahmidani, Rose