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Institutional Human Resources Challenges and Quality Assurance in Universities in The Gambia Isatou Mbowe; Banna Sawaneh; Gibriel Badjie
Proceeding Kilisuci International Conference on Economic & Business Vol. 2 (2024): Proceeding Kilisuci International Conference on Economic and Business
Publisher : Fakultas Ekonomi & Bisnis Universitas Nusantara PGRI Kediri

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Abstract

Research aim: This study aims to evaluate the Institutional Human Resources Challenges and Quality Assurance in Universities in The Gambia. Design/Methode/Approach: The study adopts a descriptive survey design, utilizing a mixed method approach involving the use of questionnaires (self-administered, online surveys, Google Forms) and conducting interviews. The sampling technique employed is proportional to size with a sample size of 248. Research Finding: The research findings reveal that there is adequate human resource capacity for quality assurance in universities in The Gambia. However, the findings also indicate inadequate financial resources in these universities to support quality assurance procedures. Furthermore, the research findings provide insights into how problems with institutional human resources affect the university systems selected to ensure the quality of higher education. Additionally, the study uncovers challenges in managing human resources at universities, including managing employee relations, retaining qualified workers, providing strong leadership support, fostering a positive work environment, promoting diversity and inclusion, and empowering university leaders. Theoretical contribution/Originality: The theoretical contribution of this study is to strengthen understanding of how human resource issues impact university capacity in ensuring effective quality assurance. Practitioner/Policy implication: The practical and policy implications of this study underscore the need for greater attention to human resource issues in Gambian universities to enhance the effectiveness of quality assurance processes. Research limitation: Limitations of this study include sample size constraints, limitations in the methodology employed, and geographic constraints in research coverage.
The Effect of Motivation on Employee Performance: A Case of Gambia Ports Authority in The Gambia Oulaye Ndow; Momodou Mustapha Fanneh; Gibriel Badjie
Proceeding Kilisuci International Conference on Economic & Business Vol. 2 (2024): Proceeding Kilisuci International Conference on Economic and Business
Publisher : Fakultas Ekonomi & Bisnis Universitas Nusantara PGRI Kediri

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Abstract

Research aim: This study aimed to assess the influence of motivation on employee performance within the Gambia Ports Authority (GPA). Design/Methode/Approach: A descriptive survey design was employed, utilizing structured questionnaires to gather primary data. The study employed simple random sampling to select participants. Statistical analysis was conducted using SPSS software, including reliability testing via Cronbach’s Alpha, Pearson’s correlation, and multiple regression analysis to test hypotheses. Research Finding: The research highlights the significant impact of various motivational factors on employee performance within GPA. Training, organizational prioritization, and investment in development programs were found to positively influence performance (89.10%). Additionally, positive working conditions (81.70%), employee recognition (79.90%), and delegation of responsibility (74.90%) were identified as crucial contributors to an optimal work environment. The study also underscores the motivating effects of salary, bonuses, and benefits, emphasizing the importance of compensation structures. Moreover, positive relationships with superiors, peer dynamics, and effective management styles were recognized as pivotal in driving employee performance and organizational success. Theoretical contribution/Originality: This study contributes to the understanding of the relationship between motivation and employee performance, specifically within the context of GPA. It emphasizes the importance of various motivational factors and their impact on organizational outcomes. Practitioner/Policy implication: The findings suggest the necessity for GPA to implement a comprehensive strategy addressing motivational factors to cultivate a highly productive workforce. Recommendations include conducting a thorough assessment of the current motivational landscape within the organization to identify challenges and barriers hindering high motivation levels. Research limitation: One limitation of this study is its focus on GPA, which may limit the generalizability of findings to other organizational contexts. Additionally, reliance on self-reported data through questionnaires may introduce response bias.