Patisina Patisina
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The Role of Job Satisfaction on Turnover Intention with Employee Engagement as a Mediating Variable Rizky Amelia Lubis; Zulkarnain Lubis; Patisina Patisina
Journal of Educational, Health and Community Psychology VOL 13 NO 3 SEPTEMBER 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i3.29721

Abstract

Dissatisfaction often arises from factors related to workload, with heavy workloads driving employees to consider leaving for other companies. However, highly engaged employees are more likely to contribute positively through ideas and actions, and are more likely to stay with the organization longer. This study investigates the impact of job satisfaction on turnover intention, with employee engagement serving as a mediating variable. A quantitative approach was employed, surveying 315 employees at Company X in Tanjung Morawa, all with 2 to 5 years of service. The results of the mediation analysis using SEM-PLS reveal that employee engagement significantly mediates the relationship between job satisfaction and turnover intention. To reduce turnover intention, organizations should prioritize enhancing employee engagement by improving factors that contribute to job satisfaction.
The Effect of Workplace Incivility on Psychological Well Being in Health Nurses With Emotional Exhaustion as a Mediator Variable Tamara Dwi Astari; Rahmi Lubis; Patisina Patisina
Journal of Educational, Health and Community Psychology Vol 13 No 2 June 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i2.28177

Abstract

Nurses are health services provider professionals. The work demands have detrimental effects on nurses' physical and mental health, which risk their psychological well-being. The psychologically well nurses will provide high-quality care with implications for patient recovery. Interpersonal relationships with co-workers and superiors influence nurses' well-being. Poor treatment in the work environment (workplace incivility) can cause nurses to be psychologically unwell. However, we do not yet know how workplace incivility affects psychological well-being. This study aims to examine the effect of workplace incivility on nurses' psychological well-being through the mediation of emotional exhaustion. This explanatory quantitative study involved 270 health nurses at Hospital X Medan. We analyzed data using the Structural Equation Model (SEM) with the Smart-PLS program. Results indicated that emotional exhaustion mediated the effect of workplace incivility on nurses' psychological well-being. This study contributes to nurses' well-being intervention, which is influenced by workplace incivility and mediated by emotional exhaustion.