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PENGARUH PRODUK, PELAYANAN, HARGA DAN LOKASI Sofianti Sofianti
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim Vol. 1 No. 3 (2022): September : Jurnal Ilmu Teknik dan Teknologi Maritim
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (459.606 KB) | DOI: 10.58192/ocean.v1i3.110

Abstract

Hotel is one of commercial accommodation, it’s provide services rooms, foods and beverages for need customers. The competitors is one of hotel owner can be see any other plus facilities to provide customer. The hotel wants to give added value is difference product and service to customer. It’s to do owner hotel because reality that customer not satisfaction product and service, than customer look for other hotel to be customer satisfaction. JW Marriott hotel Surabaya is one five star hotel to give product and quality service excellence to customer. The price is to give JW Marriot hotel Surabaya suitable product and service customer. JW Marriott hotel Surabaya to give special rate promotion and member facilities to customer and repeater guest hotel too. JW Marriott hotel have strategic location because there are centre of city to business, shopping centre, office centre and transportation. The expected outcome of this research is the known of the factors variable product, service, price, and location that affect customer satisfaction on JW Marriot hotel is simultan and parcial.
Analisis Kualitas BOD, COD, Dan TSS Dalam Pengelolaan Limbah Cair Setelah Proses Koagulasi Dan Flokulasi Pada Instalasi Pengolahan Air Limbah (Studi Pada Industri Kosmetik X Di Kota Depok) Tahun 2022 Sofianti Sofianti; Ardiansyah Ardiansyah; Susaldi Susaldi
Student Scientific Creativity Journal Vol. 1 No. 3 (2023): Mei : Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v1i3.1334

Abstract

The existence of the cosmetics industry basically has a positive impact but also creates new problems because there is still inadequate management of liquid waste. The aim of the study was to find out how the coagulation and flocculation processes affect the quality of BOD, COD, and TSS in wastewater treatment plants. This research method uses a qualitative type method, based on its type with a cross sectional approach with an observational researchhmethode. The populationnof this study is the outlet of the Wastewater Treatment Plant which has undergone coagulation and flocculation processes. The samples used were outlets after the coagulation and flocculation processes were carried out at the WWTP in Cosmetic Industry X, Depok City. The results from the inlet levels of BOD 2,152 mg/l, COD 5,380 mg/l, and TSS 1,830 mg/l. The outlet levels of the Cosmetic Industry X Wastewater Treatment Installation in Depok City showed a BOD level of 15 mg/l, a COD level of 63 mg/l, and a TSS of 20 mg/l. In this study the contents of BOD, COD and TSS in cosmetic industry waste X in Depok city were included in the water quality status with good quality after coagulation and flocculation processes.