Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal Ensiklopedia of Journal
Ramisa, Ramisa
Unknown Affiliation
Arts Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
ANALISIS KEPUASAN PENGGUNA JAMINAN ASURANSI KESEHATAN MANDIRI IN HEALTH PADA PENGGUNA MANDIRI IN HEALTH DI PT PEGADAIAN PERSERO CABANG MAMUJU Ramisa, Ramisa; Ilyas, Muh.; Zamli, Zamli
Ensiklopedia of Journal Vol 6, No 4 (2024): Vol. 6 No. 4 Edisi 3 Juli 2024
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v6i4.2608

Abstract

Abstract: This research discusses the influence of Mandiri In Health Health Insurance Guarantee User Satisfaction on Mandiri in Health users at PT. Pawnshop company Mamuju Branch. This research uses the Analytical Survey method. This research uses a cross sectional approach. The population was 43 people, the research sample was 30 employees. The sample technique uses accidental sampling. Chiss square test analysis. The research results show that there is a relationship between Reliability and the X2 Calculate value, namely 8.167 and the significant value is sig-p = 0.004 < 0.05, Responsiveness with the X2 Calculate value, the significant value of the probability of responsiveness is sig-p = 0.004 < 0.05, Tanggible with The calculated X2 value is 8.167 and the tangible probability significant value is sig-p = 0.004 < 0.05, the assurance with the calculated X2 value is 10.804 and the significant probability value is sig-p = 0.001 < 0.05. empathy with a calculated X2 value of 10.804 and a significant value of sig-p = 0.001 < 0.05 on patient satisfaction using Mandiri In Health insurance at PT. Pawnshop company Mamuju Branch in 2024.Keywords: Patient satisfaction, reliability, responsiveness, tangible, assurance, empathy.
Co-Authors Ilyas, Muh. Zamli, Zamli