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Penerapan Manajemen Perkantoran Dalam Meningkatkan Pelayanan Administrasi Pendidikan Di Mts Yp. Ummul Quraa Tembung, Kec. Percut Sei Tuan, Kab. Deli Serdang, Sumatera Utara, Medan Tengku Darmansah; Azra Humaira; Fatin Syahirah; Salwa Nabila Damanik; Salwa Putri Verhan
Transformasi: Journal of Economics and Business Management Vol. 3 No. 2 (2024): June : Journal of Economics and Business Management
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/transformasi.v3i2.1659

Abstract

The aim of this study is to elucidate the application of office management in enhancing educational administrative services at MTs Yp. Ummul Quraa. The method utilized in this research is descriptive research using a qualitative approach. Data were gathered through interviews, observations, and documentation. The findings of this study demonstrate that the implementation of office management at MTs Yp. Ummul Quraa is clearly evident. Concrete evidence is observed in the organization of office space, employee discipline control, efforts to strengthen communication with all relevant parties, including administrative staff, students, and alumni, as well as the completion of tasks according to each employee’s responsibilities. Additionally, thorough planning in procuring office equipment and administrative supplies also supports the smooth flow of all administrative activities. Furthermore, customer satisfaction with the administrative services at MTs Yp. Ummul Quraa has met the expected quality standards, reflecting satisfactory service quality. These findings are consistent with the principles of customer satisfaction according to Philip Kotler, which encompass physical evidence, responsiveness to needs, reliability, empathy, and assurance.
Pengembangan Sistem Instruksional Untuk Meningkatkan Kualitas Pembelajaran di Yayasan Perguruan At-Taufiq SD Swasta Maulidayani Maulidayani; Mela Safitri Situmorang; Fauzan Azhimah; Syafitri Halawa; Salwa Nabila Damanik
SOKO GURU: Jurnal Ilmu Pendidikan Vol. 3 No. 3 (2023): Desember : Jurnal Ilmu Pendidikan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sokoguru.v3i3.3022

Abstract

The aim of this research is to explain the development of an instructional system to improve the quality of learning in private elementary schools or elementary schools, The method used in this research is a descriptive research method using qualitative. Data was obtained from interviews, observation and documentation. The development of an instructional system to improve the quality of learning aims to develop an innovative learning system to improve the quality of learning in the school environment. The development methods used include needs analysis, system design, implementation, evaluation and continuous revision. This system is designed to support teacher and student interaction, facilitate technology-based learning, and provide fast feedback. By integrating technology, this system is expected to increase student engagement, improve understanding of concepts, and optimize the teaching and learning process. This research contributes to the development of modern learning models that can increase the effectiveness and efficiency of learning in schools.
Islamic Leadership to Improve the Quality of Islamic Education Institutions at MTs YP. Ummul Quraa Tembung, Percut Sei Tuan District, Deli Serdang Regency Salwa Nabila Damanik; Makmur Syukri
Manajia: Journal of Education and Management Vol. 2 No. 3 (2024)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58355/manajia.v2i3.55

Abstract

The aim of this research is to explain Islamic Leadership to Improve the Quality of Islamic Education Institutions at Mts Yp. Ummul Quraa, the method used in this research is a descriptive research method using qualitative. Data was obtained from interviews, observation and documentation. The findings from this research indicate that improving the quality of Islamic educational institutions, for example, will be greatly influenced by the leadership produced by the people tasked with managing Islamic educational institutions. Islamic leadership includes many features that can be used by leaders of Islamic educational institutions to carry out leadership tasks. Islamic leadership is a concept of balancing worldly leadership with the concept of the afterlife; achieving the organization's ultimate goals is more than just a temporary goal; This requires a strong commitment to Islamic principles, and the task of leadership is not just a humanitarian task that is not accountable outside the members, but must also be accountable before God Almighty.