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Comparative Study of Classification Algorithms for Customer Decisions on Telecommunication Products Using Supervised Learning Kristian Vieri, Jhon; Munandar, Tb Ai; Srisulistiowati, Dwi Budi; Handayani, Dwipa; No’eman, Achmad; Sri Lestari, Tyastuti
International Journal of Information Technology and Computer Science Applications Vol. 1 No. 2 (2023): May - August 2023
Publisher : Jejaring Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (801.899 KB) | DOI: 10.58776/ijitcsa.v1i2.34

Abstract

Customers are the main goal of all business fields, without customers the company will not be able to continue or compete in the business field it is in, even though the company has brilliant products, if it does not have an increase in the number of customers the business will not be able to develop or even go bankrupt. Therefore, it is necessary to make observations and make applications that are able to predict customers who will subscribe so that companies can predict customers who will subscribe correctly without having to wait for confirmation from customers whose possibilities are still unknown. This can be very useful for any company because companies no longer need to look for random customers where it only takes time to find customers. PT. Telekomunikasi Indonesia with its product (Indihome) which is struggling to compete in the business world in the telecommunications and internet sector. Therefore research and development of this application are carried out so that PT. Indonesian telecommunications can get its customers quickly without having to spend a lot of money and effort. Making this application uses a classification method from machine learning technology based on customer historical data. The classification method has many strong algorithms for predicting variables that have more than 1 label. Some of the algorithms used are Logistic Regression, Random Forest Classifier, Support Vector Machine and Decision Tree which are provided by modules in the python programming language, namely SkLearn. The four algorithms will be tested with data balanced using the Oversampling method from the Smote algorithm to get optimal results in automatically predicting customers.
Bayadome Geotours (BATOUR) Prototype for Geosite Management at Bayah Dome Geopark, Banten Munandar, Tb Ai; Sri Lestari, Tyastuti; Handayani, Dwipa; Noe’man,, Achmad; Fathurrazi, Ahmad; Priatna, Wowon; Karyaningsih, Dentik; Kapriadi, Engkap
International Journal of Information Technology and Computer Science Applications Vol. 2 No. 1 (2024): January - April 2024
Publisher : Jejaring Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58776/ijitcsa.v2i1.119

Abstract

The objective of this study is to create a technology-driven application prototype, named "Bayadome Geotours," as a cutting-edge solution to enhance geotourism governance and environmental conservation in the Bayah Dome Geopark, Banten. This research advances the utilisation of information and geospatial technology to improve visitor experiences and bolster local community involvement. It achieves this through an emphasis on needs analysis, prototype design, implementation, and testing. The Bayadome Geotours prototype is specifically engineered to offer a dynamic and engaging tourism encounter. Geospatial navigation capabilities enable users to digitally explore geosites, while an intuitive user interface assures accessibility for visitors with different levels of knowledge. This programme offers precise and comprehensive geological information, providing a novel method to enhance comprehension of the geological resources found in the Bayah Dome Geopark. Bayadome Geotours is a good example of the value of local community involvement in geotourism administration. This application serves as both a travel guide and a venue for the exchange of knowledge, local narratives, and cultural heritage. Engaging the public in sharing information fosters a stronger connection between tourists and the environment, resulting in a beneficial influence on the preservation of geosites and the overall management of destinations. Prototype testing conducted using a unit testing methodology demonstrates the successful execution of all system functionalities. The JEST tool's test results confirm that the Bayadome Geotours application is prepared for distribution to the general user base. Nevertheless, there are obstacles in the way of effectively managing and modernising the application, as well as achieving general acceptance, that must be addressed in order to guarantee the ongoing triumph of this prototype. However, Bayadome Geotours has created significant opportunities for advancing sustainable geotourism governance.