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All Journal Economics and Business Journal
Devi, Ni Nyoman
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Economics, Econometrics & Finance

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Hospitality Business Success: The Vital Role of Human Resource Training in The Digital Era Muhammad, A Fadel; Devi, Ni Nyoman; Goeliling, Ardiansyah; Arimbawa, I Gede Arya Pering; Amin, Abdul Rahim
Economics and Business Journal (ECBIS) Vol. 2 No. 1 (2023): November
Publisher : Economics and Business Journal (ECBIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v2i1.101

Abstract

Human resource management (HRM) in the hospitality industry is a key element to achieving success and providing quality service to guests. HR management covers various aspects, including career planning, development, training, compensation, and performance appraisal. This research uses a qualitative approach in a descriptive research type to understand the important role of HR in the hospitality industry. Career planning and employee development help motivate and maintain employee morale, while ensuring placements that match their competencies and goals. Fair and sustainable compensation is an important factor in maintaining employee satisfaction and motivating them to perform. Performance appraisals help identify employees' strengths and weaknesses and provide the necessary feedback for improvement. In the competitive hospitality industry, effective HR management is the key to success in delivering superior service and achieving long-term business goals. This research provides insight into the importance of HR management in the hospitality industry in the digital era.
Analysis of The Income Statement in The Room Department of The Harper Perintis Makassar Hotel by Aston in 2020-2022 Goeliling, Ardiansyah; Devi, Ni Nyoman
Economics and Business Journal (ECBIS) Vol. 2 No. 2 (2024)
Publisher : Economics and Business Journal (ECBIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v2i1.116

Abstract

This study aims to analyze the Income Statement of the Room Department at Harper Perintis Makassar By Aston Hotel in the 2020-2022 time span. The hospitality industry plays an important role in the tourism industry and the economy of a region. The existence of hotels not only provides a significant economic impact through income and employment for local communities, but also has a social impact by improving living standards and social conditions. The results of this study indicate that although Harper Perintis Makassar By Aston Hotel offers various additional facilities such as swimming pools, restaurants, massage services, and others, room types such as Superior Room and Deluxe Room continue to contribute significant departmental profits. However, there was a decrease in the Room Department's profit and loss at the end of 2017 due to room renovations and new facilities, as well as in 2019 due to the impact of the COVID-19 pandemic which resulted in a decrease in guest visits. This study uses quantitative research methods with a positivism approach. Primary data was obtained from the financial statements of the Rooms Department of Harper Perintis Makassar By Aston Hotel for 2020-2022. Data collection techniques involved field research with observation, direct interviews, and documentation.
Co-Authors Amin, Abdul Rahim Arimbawa, I Gede Arya Pering Goeliling, Ardiansyah Muhammad, A Fadel