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ANALISIS MUTU PELAYANAN KESEHATAN PASIEN BPJS DENGAN PASIEN MANDIRI DI KOTA MEDAN Wulandari, Dwi Irma; Purwadi, Puspa Ofri Anti; Mahardika, Rangga; Gurning, Fitriani Pramita
Humantech : Jurnal Ilmiah Multidisiplin Indonesia Vol. 1 No. 9 (2022): Humantech : Jurnal Ilmiah Multidisiplin Indonesia
Publisher : Program Studi Akuntansi IKOPIN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/ht.v1i9.2032

Abstract

Layanan kesehatan yang berkualitas ialah suatu layanan yang dibutuhkan kemudian ditentukan oleh profesi layanan kesehatan, dan sekaligus diinginkan oleh pasien maupun masyarakat. Kepuasan pasien ialah indikator pertama dari standar pelayanan kesehatan yang merupakan suatu ukuran mutu pelayanan. Penelitian ini merupakan jenis library research / penelitian normatif, yaitu suatu penelitian yang mana peneliti mengambil datanya dari data-data sekunder dengan melihat referensi terdahulu dari berbagai sumber seperti jurnal dan artikel resmi lainnya. Analisis data menggunakan metode deduktif yaitu dengan melakukan penafsiran dan analisis terhadap sumber-sumber data yang diperoleh yang berkaitan dengan topik penelitian tersebut. Penelitian ini bertujuan untuk menganalisis perbedaan mutu pelayanan kesehatan antara pasien BPJS Kesehatan dengan pasien Non BPJS (Mandiri) di Kota Medan. Penelitian ini menunjukkan bahwa terdapat perbedaan antara tingkat kepuasan pasien BPJS dan pasien umum mengenai kualitas pelayanan kesehatan.
Analisis Perilaku Sanitasi Lingkungan Masyarakat Kelurahan Bagan Deli Kecamatan Medan Belawan Nanda, Meutia; Erwina, Bella Putri; Rahman, Aulia Arief; Zahra, Mauliza; Maziaturrahman, Maziaturrahman; Purwadi, Puspa Ofri Anti
El-Mujtama: Jurnal Pengabdian Masyarakat Vol 4 No 1 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v4i1.3311

Abstract

Efforts to improve the health of the environment and improve healthy living behaviors for the community have great leverage in improving the health status of the community. The problem of latrines and community waste disposal is very troubling. Environmental sanitation is a human effort to maintain health by creating a healthy living environment. This study aims to determine the description of the environmental sanitation behavior of the Bagan Deli village community, Medan Belawan sub-district. The type of research used is quantitative research with descriptive methods. The research population is the community in Bagan Deli Village, neighborhood V. The sample in this study amounted to 82 using the Slovin formula. set a margin of error of 5% (0.05). Data collection was obtained through observation and interviews with members of the public using questionnaires. Respondents with the condition that there are no latrine facilities are 39 people (47.6%), have suggestions but do not meet the requirements (30.5%), and 18 people (22%) have facilities that meet the requirements. A total of 74 people (90.2%) have a bathroom in the house. Sources of clean water come from drilled wells (78%), and 22% have PDAM water sources. the availability of landfills, so that people dispose of waste and garbage in ditches that directly lead to the sea. This causes the problem of itchy skin disease caused by the garbage rising during high tide. Keywords: Environmental Sanitation, Latrine, Clean Water, and Public Health