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All Journal JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI
Rasyiqah, Alifah
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Biochemistry, Genetics & Molecular Biology Computer Science & IT Electrical & Electronics Engineering Industrial & Manufacturing Engineering Public Health

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Journal : JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI

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Pengukuran Kinerja Industri Kelapa Sawit Menggunakan Metode Balanced Scorecard dan Proses Hirarki Analitis Saleh, Anis; Herdianzah, Yan; Padhil, Ahmad; Fole, Asrul; Ahmad, Arfandi; Safutra, Nur Ihwan; Rasyiqah, Alifah
JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Vol 9, No 3 (2024): InPress
Publisher : Universitas Al Azhar Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36722/sst.v9i3.2775

Abstract

Palm oil plantations are one of the agricultural commodities in Indonesia that play a crucial role in food availability and the economy. This research employs the Balanced Scorecard (BSC) model as an integrated performance measurement system. The BSC measures company performance from both financial and non-financial perspectives. The study aims to measure the performance of the palm oil industry at PT. KMP Masamba, and covers four perspectives namely financial, customer, internal business, and learning and growth. The weighting of performance measurement elements is done using the analytical hierarchy process with the assistance of Expert Choice software. The results are expected to assist PT. KMP Masamba in determining necessary improvement priorities. The performance measurements from each perspective, ranked from highest to lowest, are as follows: customer perspective (0.148), internal business perspective (0.048), learning and growth perspective (0.047), and financial perspective (0.030). The overall company performance score is 0.543, indicating satisfactory performance and approaching high targets. Based on these conclusions, recommendations for this research include periodic performance measurement by the company to assess its comprehensive condition and improve functional activities with low performance, to improve their performance indicators.Keywords - Analytical Hierarchy Process, Balance Scorecard, The Performance Measurements.  
Co-Authors Ahmad, Arfandi Fole, Asrul Herdianzah, Yan Padhil, Ahmad Safutra, Nur Ihwan Saleh, Anis