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All Journal GANEC SWARA Jurnal Bisnis Dan Manajemen: Bisman
Yasa, Gede Sedana Wibawa
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Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Education Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kualitas Pelayanan Restaurant di Hotel Movenpick Resort and Spa Jimbaran Bali Asmara, I Made Pebri; Siwantara, I Wayan; Yasa, Gede Sedana Wibawa
Bisman - Jurnal Bisnis & Manajemen Vol 8 No 2 (2023): Desember
Publisher : P3M- Politeknik Negeri Kupang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32511/bisman.v8i2.1208

Abstract

Penelitian ini bertujuan untuk mengukur pengaruh beban kerja dan lingkungan kerja terhadap kualitas pelayanan restaurant di Hotel Movenpick Resort and SPA Jimbaran Bali setelah terjadinya pandemi COVID-19. Penelitian ini menggunakan teknik pengumpulan data seperti observasi, wawancara, kuesioner dan studi kepustakaan. Data yang dikumpulkan dianalisis menggunakan teknik analisis data deskriptif kuantitatif. Hasil penelitian adalah terdapat pengaruh positif dan signifikan antara beban kerja dan lingkungan kerja terhadap kualitas pelayanan restaurant pada Hotel Movenpick Resort & Spa Jimbaran Bali secara parsial. Hubungan koefisien korelasi antara beban kerja dan lingkungan kerja terhadap kualitas pelayanan restaurant dalam kategori kuat. Kemudian, beban kerja dan lingkungan kerja juga berpengaruh secara simultan terhadap kualitas pelayanan restaurant pada Hotel Movenpick Resort & Spa Jimbaran Bali. Implikasinya, setelah masa pandemi COVID-19, manajemen Hotel Movenpick Resort & Spa Jimbaran Bali harus mampu mengelola beban kerja yang diberikan kepada karyawan. Keseimbangan antara beban kerja dengan kemampuan karyawan dapat meningkatkan kualitas kerja dan memberikan kontribusi positif terhadap kinerja karyawan. Sementara itu, lingkungan kerja yang menyenangkan juga diakui sebagai faktor penting dalam meningkatkan kepuasan karyawan dan produktivitas.
IMPLIKASI WORK-LIFE BALANCE DAN PENGEMBANGAN KARIR TERHADAP TURNOVER INTENTION KARYAWAN DI GRAND MIRAGE RESORT & THALASSO BALI PUTRI, NI LUH PUTU SELLYNA APRILIANI DANISA; SANJAYA, I NYOMAN SUKA; YASA, GEDE SEDANA WIBAWA
GANEC SWARA Vol 18, No 3 (2024): September 2024
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v18i3.935

Abstract

Human resources that are managed properly will determine whether a company is successful or not. With good human resources, employees will feel comfortable and safe, so as to reduce the level of turnover intention in the company. This research has a purpose to determine the effect between work-life balance and career development on employee turnover intention at Grand Mirage Resort & Thalasso Bali, using sampling technique, wich are called simple random sampling. So that the sample done as 78 employees. Data assessment techniques in this research carried out use descriptive statistical analysis, correlation analysis, multiple linear regression analysis, determination test and hypothesis testing. This research shows that “work-life balance at Grand Mirage Resort & Thalasso Bali has a negative and significant effect on employee turnover intention, as seen from the results of the t test with a significance value of 0.045. While career development has a negative and significant effect on employee turnover intention seen from the results of the t test with a significance value of 0.026. Work-life balance and career development have a simultaneous effect seen from the results of the f test with a significance value of 0.006”.
Co-Authors Asmara, I Made Pebri I Nyoman Suka Sanjaya, I Nyoman Suka PUTRI, NI LUH PUTU SELLYNA APRILIANI DANISA Siwantara, I Wayan