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All Journal Journal of Trends Economics and Accounting Research
Nanda Utami, Febby
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Economics, Econometrics & Finance

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Pengaruh Gaji, Tunjangan dan Fasilitas Kerja Terhadap Kinerja Karyawan Perkebunan Sawit Alvita, Alysia; Paul Karolus Pasaribu, Johni; Nanda Utami, Febby
Journal of Trends Economics and Accounting Research Vol 4 No 4 (2024): June 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jtear.v4i4.1371

Abstract

Employees become an important asset for every company. Similarly, Asian Agri considers employees important considering the large number of employees it has. The company's success is supported by good employee performance. Many ways can be done to improve employee performance, such as increasing salaries, providing benefits, and also supporting work facilities. This study aims to determine the effect of salary, benefits, and work facilities on the performance of Jambi Asian Agri Regional employees. The research method used was quantitative and all employees were made into a population of 57 people with a sample of 50 respondents. Data collection using questionnaires and data analysis methods using classical assumption tests, multiple linear regression analysis, and determination coefficient testing. The conclusion of the results of this study is that salary negatively affects employee performance, while benefits and work facilities have a positive effect on employee performance. All results of the description of employee performance variable (Y) statement items are in the high category, which means that the average respondent's answer to the statement item is on a scale of 3.41 – 4.20. This shows that the statement items of this research can help assess employee performance.
Pengaruh Kualitas Pelayanan, Harga, dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Motor Wijaya, Felix; Mulyono, Herry; Nanda Utami, Febby; Benediktus Rolando
Journal of Trends Economics and Accounting Research Vol 4 No 4 (2024): June 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jtear.v4i4.1376

Abstract

This study aims to determine the effect of service quality, price, and customer satisfaction on customer loyalty at Champion Motor Mayang branch, Jambi city with 168 respondents. Sample collection was carried out by distributing questionnaires with the Accidental sampling technique to 168 customers of the Mayang branch of the Champion Motor who were deemed suitable as a data source. This research is descriptive research with quantitative methods. This study uses Partial Least Square (PLS) analysis tools. The entire analysis was calculated using the smart PLS version 4 program. The result of the study indicates that service quality has a significant effect on customer satisfaction, price has a significant effect on customer satisfaction, customer satisfaction has a significant effect on customer loyalty, service quality has a significant effect on customer loyalty, price has a significant effect on customer loyalty.
Co-Authors Alvita, Alysia Benediktus Rolando Herry Mulyono Johni Paul Karolus Pasaribu Wijaya, Felix