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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Economics, Finance & Accounting (DIJEFA)
Nani Sudiarti
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Economics, Econometrics & Finance

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The Role of Leadership In Enhancing Human Experience In Performance Management Nani Sudiarti; Hedi Saepudin, Tubagus
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 2 (2024): Dinasti International Journal of Economics, Finance & Accounting (May - June 20
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i2.2556

Abstract

This study aims to investigate the role of leadership in improving human experience in performance management. Leadership has been recognized as a key factor in shaping an organizational culture that supports growth, innovation, and high performance. Human experience, as an important dimension of performance management, plays a crucial role in motivating, encouraging creativity, and strengthening employee engagement. This literature review investigates a variety of leadership theories and performance management approaches that focus on human experience. Among the key findings is the importance of transformational leadership, servant leadership, and transactional leadership in creating work environments that enrich the human experience. In addition, the integration of information technology in performance management has also opened up new opportunities to improve employee interaction and experience. The practical and theoretical implications of this research will be discussed further, along with suggestions for future research.
Peranan Departemen IT dan Dukungan Tenaga Support serta Pemahaman Karyawan Terhadap Standar Operasional Prosedur Akan Meningkatkan Kualitas Layanan IT Sinlae, Fried; Pamungkas, R Wisnu Prio; Nani Sudiarti
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 5 No. 1 (2023): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2023)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/jemsi.v5i1.1668

Abstract

How big is the role of the IT department and support? Support staff and employee understanding in improving IT services, which in this research is PT. XYZ, especially in raising the value of IT performance. The research method used is a quantitative method with a cause and effect relationship approach with a sample of respondents from 3 independent variables and 1 dependent variable. The sampling technique uses proportionate stratified random sampling so that it can be used proportionally according to the group or equivalent of the population or respondents. Analysis of the role of the IT Department and the support of Support Personnel as well as employee understanding of Standard Operating Procedures can improve the quality of IT services and have an impact on improving IT performance. Research on the role of 3 (three) independent variables as a discussion is still rarely discussed in Standard Operating Procedures. So it is necessary to consider whether employees' understanding of the existence of IT services can improve the quality of IT services themselves and will have an impact on increasing the value of IT performance.
Co-Authors Hedi Saepudin, Tubagus Pamungkas, R Wisnu Prio Sinlae, Fried