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Kualitas Pelayanan Mobil Unit Penerangan pada Dinas Pengendalian Penduduk dan Keluarga Berencana Kabupaten Sumedang Dhesti Widya Nurhasanah Ningrum; Novi Fitriani; Arip Rahman Sudrajat
Jurnal Administrasi Publik (Public Administration Journal) Vol. 9 No. 2 (2019): Jurnal Administrasi Publik (Public Administration Journal), December
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jap.v9i2.2414

Abstract

The purpose of this study is to measure the quality of service of Mobil Unit Penerangan in the Dinas Pengendalian Penduduk dan Keluarga Berencana of Sumedang Regency. This study uses a type of qualitative research with two sources of data used, namely primary data and secondary data. The informants in this study were four people who were Advocacy and KIE field employees. Data was obtained through literature studies and field studies. Data processing is carried out through a process of data reduction, data presentation, and examination of conclusions or verification. The results of the study show that the service quality of Mobil Unit Penerangan is quite good. This can be seen from the quality of operational vehicles and inadequate service equipment, providing services that are not timely, and not meeting the needs of the community well for information on Keluarga Berencana programs. The suggestions for research are the need for the addition of infrastructure and operators for Mobil Unit Penerangan, and the regular training in information technology provided to service personnel so that services can be completed quickly and accurately.
Faktor Keberhasilan Program Silasidakep Dalam Pembuatan Akta Kelahiran di Kabupaten Sumedang Dhesti Widya Nurhasanah Ningrum; Denisya Ramadhanti S; Ega Nurgraha; Ineu Wulandari; Muhaimin Abdur Razzak; Silfa Fauziyyah
JRPA - Journal of Regional Public Administration Vol. 7 No. 1 (2022): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

The Silasidakep program in the issuance of birth certificates is one of the innovation programs that aims to form birth certificates, namely as a form of state recognition of a person's existence before the law. In addition, birth certificates are also useful for applying for jobs, requirements for making ID cards and family cards, school entry requirements, marriage requirements, passport processing, voting rights, and inheritance rights management. So it can be concluded that the birth certificate is one of the important documents that must be owned by everyone. Silasidakep is an online service program provided to the public to make it easier to make a Birth Certificate by simply accessing the Silidakep application. Success factors are very important to provide studies and input in determining programs to achieve targets. This research uses qualitative method with descriptive analysis type. Informants were determined using purposive sampling technique so that the informants in this study were the Head of the Civil Registry Service, Head of the Birth Certificate Section, Birth and Death Certificate Administration, Birth and Death Section, Civil Registration Service and Operators. Civil Registration Service. Then the data collection technique is done by literature study, field study (observation, interviews and documentation), and triangulation. After that, data processing uses data reduction, data presentation, conclusion drawing/data verification. The Silasidakep program in making birth certificates at the Population and Civil Registration Office of Sumedang Regency has been implemented quite well, although there are some things that need to be improved. Based on the results of the research, there are several suggestions, among others, it is necessary to make a special budget for the Silasidakep program or in the issuance of a Birth Certificate without having to adjust to the general budget used as it is today and provide a wider and adequate document archiving space
PENGARUH PROMOSI JABATAN TERHADAP KINERJA APARATUR SIPIL NEGARA DI KANTOR KECAMATAN GANEAS KABUPATEN SUMEDANG Sri Rini Dahliani; Dhesti Widya Nurhasanah Ningrum
JRPA - Journal of Regional Public Administration Vol. 5 No. 1 (2020): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

The purpose of this study was to determine the effect of job promotion on the performance of the State Civil Apparatus in the Ganeas District Office of Sumedang Regency. In this study, researchers used a quantitative research methodology with descriptive research type. And researchers used a saturated sampling technique with a sample of 18 people consisting of the State Civil Apparatus in the Ganeas District Office of Sumedang Regency. Data collection techniques are carried out by means of library studies and field studies which include observation, and questionnaire distribution. Then the data processing technique is done by calculating the validity test, reliability test, percentage test, correlation test, significance test and test the coefficient of determination. The results of this study, researchers can describe that the influence of job promotion on the performance of the state civil servants reached 82.99%. The remaining 17.01% is influenced by other factors not examined by researchers called epsilon factor.
UPAYA PENINGKATAN PARTISIPASI PRIA DALAM PROGRAM METODE OPERASI PRIA (MOP) DI KABUPATEN SUMEDANG Dhesti Widya Nurhasanah Ningrum; Dede Shinta Berliana; Ihsan Fauzi; Siti Nurcahyati; Thania Wijaya
JRPA - Journal of Regional Public Administration Vol. 5 No. 2 (2020): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

This study aims to analyze the problem of efforts to increase male participation in a motivational perspective, efforts to increase male participation in a coordination perspective, efforts to increase male participation in a communication perspective and efforts to increase male participation in a supervisory perspective in Sumedang Regency. The method used in the preparation of this administrative research practice report is a qualitative research method (Naturalistic Setting) with descriptive type. The sampling technique used is purposive sampling. With research informants: Head of the Family Planning Division, Head of the Family Planning Service Guarantee Section, and implementing staff of the Family Planning Service Guarantee. Data collection techniques through secondary data collection techniques such as library studies and documentation. In analyzing the data used the Miles and Huberman model with steps: Reduction of data, Presentation of data, Conclution Drawing / Verification, and Triangulation. Based on the results of the study concluded that the effort to increase male participation in the perspective of motivation is quite good but not optimal. This can be seen from the lack of supporting facilities to implement MOP because Sumedang Regency has not been able to implement its own MOP program and the unavailability of operating tools for implementing the MOP. Efforts to increase men's participation in the perspective of good coordination. This can be seen from the existence of internal coordination and external coordination. Efforts to increase male participation in communication perspective can be quite good but not yet optimal, this is known from the ineffectiveness of the media in presenting information such as trends in radio media that only some people listen to. Efforts to increase male participation in the perspective of supervision can be quite good. This can be known from direct and indirect supervision.