Jurnal Pendidikan dan Keluarga
Vol 10 No 1 (2018): Vol 10 No 1 (2018)

Kepuasan Tamu Tentang Breakfast Di Royal Restaurant Grand Royal Denai Hotel Bukittinggi

Indah Septiani Putri (Mahasiswa)
Yuliana Yuliana (Unknown)

Article Info

Publish Date
29 Dec 2018

Abstract

Abstract. The purpose of this study is to determine the level of guest satisfaction when breakfast at the Royal Restaurant of Grand Royal Denai Hotel Bukittinggi. This type of research is quantitative descriptive research. The sampling technique used is purposive sampling with 90 people as sample. Data collection techniques are carried out by distributing questionnaires using a Likert scale that has been tested for validity and reliability. The data were analyzed through data tabulation and descriptive data using percentages. The results of the study found that guest satisfaction about breakfast at the Grand Royal Denai Hotel Bukittinggi was in the category of satisfaction 90% and the category very satisfied 10%.

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Journal Info
Jurnal Pendidikan dan Keluarga
Website

Abbrev

jpk

Publisher

Universitas Negeri Padang

Subject

Humanities Education Social Sciences Other

Description

Jurnal Pendidikan Keluarga (JPK) is a scientific journal for publishing research results and critical reviews of knowledge that have not been published in other journals in the scope of vocational education and science in the fields of food, fashion, beauty and cosmetics by researchers and ...