Jurnal Pendidikan dan Keluarga
Vol 11 No 1 (2019): Jurnal Pendidikan dan Keluarga

PENGARUH FASILITAS TERHADAP KEPUASAN TAMU MENGINAP DI HANNAH HOTEL SYARIAH PAINAN

Wedi Andesta (Mahasiswa)



Article Info

Publish Date
28 Jun 2019

Abstract

This study aims to determine the effect of room facilities on guest satisfaction staying at Hannah Hotel Syariah Painan. This research is a quantitative descriptive study with a causal associative approach. The number of samples in this study were 82 samples. The sampling method is propotionate stratified random sampling. Data is collected by questionnaire using a Likert scale. The data analysis technique used in this study is descriptive analysis using simple linear regression analysis. The results of this study indicate that: (1) room facilities are in the good category 54.88%, (2) guest satisfaction is in the excellent category 40.24%, (3) there is a guest satisfaction value increased by 16.843 units, there is a positive influence and significant between room facilities to guest satisfaction staying at Hannah Hotel Syariah Painan. The R square value obtained is 0.174, this means that room facilities variables have an effect of 17.4%.

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Journal Info

Abbrev

jpk

Publisher

Subject

Humanities Education Social Sciences Other

Description

Jurnal Pendidikan Keluarga (JPK) is a scientific journal for publishing research results and critical reviews of knowledge that have not been published in other journals in the scope of vocational education and science in the fields of food, fashion, beauty and cosmetics by researchers and ...