Jurnal Sistem Teknik Industri
Vol. 19 No. 1 (2017): JSTI Volume 19 Number 1 January 2017

ANALISIS PENDEKATAN MALCOLM BALDRIGE CRITERIA FOR PERFORMANCE EXCELLENCE (MBCfPE) TERHADAP KINERJA DI PT. KINENTA INDONESIA

Susanto, Edi (Unknown)

Article Info

Publish Date
15 Aug 2018

Abstract

The purpose of this research is to implement a self-assessment through a survey on the overaallperformance measurement approuach Malcolm Baldrige Kriteria for Performance Excellent namely on sevencriteria : leadership, strategi planning, customer fokus, measurement, analysis, and knowledge management,workforce focus, operation fokus and results to determine the level of performance in PT. Kinenta Indonesia.The research data was obtained from interviews, observations, questionnaires and literature. Then analyzedwith the provisions of the assessment criteria MBCfPE. Thus obtained from the survey results MBCfPE withtotal points 784 points. Then in accordance with the scores level at posisu MBCfPE PT. Kinenta Indonesiaperformance Benchmark Leader with Excellent category.

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Journal Info
Jurnal Sistem Teknik Industri
Website

Abbrev

jsti

Publisher

Universitas Sumatera Utara

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering

Description

Jurnal Sistem Teknik Industri (JSTI) of Universitas Sumatera Utara, Faculty of Engineering, Department of Industrial Engineering, was published in 1998. Until now, the number of publications has reached 21 volumes, each of which is published by TALENTA Publisher twice a year . Each volume has two ...