JOURNAL OF RESEARCH IN MANAGEMENT
Vol 2, No 1 (2019)

ANALYSIS OF THE EFFECT OF THE IMPLEMENTATION OF TQM ON QUALITY COSTS

WICAKSONO, BUDIAWAN AJI (Unknown)
SUNARKO, BAMBANG (Unknown)



Article Info

Publish Date
31 Mar 2019

Abstract

The research objective is to analyse the influence of focus on customers, obsession withquality, education and training, benchmarking, teamwork and continuous improvement inquality costs. The hypothesis proposed is Customer Focus, obsession with Quality,Education and Training, Benchmarking, Teamwork and Continuous Improvement affectquality costs. The number of respondents taken in this study was 80 respondents. Theanalytical tool used is using the SPSS application program with techniques. Multipleregression analysis and hypothesis testing using f and t-test.

Copyrights © 2019






Journal Info

Abbrev

irs

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Research in Management aims to accomodate research articles related to management studies. We invite articles in all functional area of management, which mainly about (but not exclusive to) : 1. Human Resource 2. Marketing 3. Financial 4. Operational 5. Strategic Management Our main ...