E-Jurnal Manajemen Universitas Udayana
Vol 4 No 8 (2015)

PENGARUH KOMUNIKASI PEMASARAN TERPADU DAN EKUITAS MEREK TERHADAP LOYALITAS KONSUMEN

Anak Agung Bagus Darmawangsa (Fakultas Ekonomi dan Bisnis Universitas Udayana)
I Gusti Agung Ketut Sri Ardani (Fakultas Ekonomi dan Bisnis Universitas Udayana)



Article Info

Publish Date
14 Aug 2015

Abstract

Loyalty is the priceless asset for the company. Nowadays, especially in the hard battle of communication business, the company used many strategic ways to keep the existence of their customers for using their products. Doing of this research is to test the cause of integrated marketing communication and brand equity to customer loyalty in Denpasar. The location of this research, placed in many provider agent that spreaded around Denpasar, with cluster sampling technique and used 115 respondent. With double regression analysis, shows the coefficient regression of integrated marketing communication (X1) is 0,442 and the coefficient regression of brand equity (X2) is 0,314. The conclusion for the company is to build and protect the massive strategy of integrated marketing communication and brand equity, to get the maximum costumer loyalty. Keyword : Customer loyalty, integrated marketing communication, brand equity.

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Journal Info

Abbrev

Manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

E-Jurnal Manajemen (ISSN 2302-8912) aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in accounting and business. E-Jurnal Manajemen editor receives scientific articles business strategy and ...