Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT)
Vol 3, No 2 (2012)

PENGARUH DIMENSI KUALITAS PELAYANAN ORGANISASI TERHADAP KEPUASAN KONSUMEN (STUDI PADA STIE TOTALWIN SEMARANG)

Mulyanto, Kukuh ( STIE Totalwin Semarang)

Article Info

Publish Date
05 Nov 2012

Abstract

Purpose of this study was to examine service quality toward student’s satisfaction. The population of this research is the student of STIE Totalwin Semarang. The result of this research indicates that service quality’s factor has a significant influence toward the student’s satisfaction. Keywords: service quality, satisfaction

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Journal Info
Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT)
Website

Abbrev

JurnalIlmuManajemendanAkunta

Publisher

STIE Totalwin Semarang

Subject

Economics, Econometrics & Finance

Description

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