Diponegoro Journal of Management
Volume 5, Nomor 4, Tahun 2016

PERAN KEADILAN PROSEDURAL, KEPERCAYAAN, KEPUASAN KERJA DAN KOMITMEN ORGANISASI DALAM MENINGKATKAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Karyawan PDAM Kabupaten Demak)

Anggraini, Marshellani Madya (Unknown)
Rahardjo, Mudji (Unknown)



Article Info

Publish Date
26 Sep 2016

Abstract

The existence of Organization Citizenship Behavior (OCB) is believed can bring positive impact not only for the members but also give a contribution to the organization itself. Therefore many organizations improve their OCB to their employer. This research aimed to examine the impact of procedural justice, trust, job satisfaction and organizational commitment on OCB. The research was conducted in Perusahaan Daerah Air Minum (PDAM) Demak regency which is one of BUMD. There are 126 employers as research sample. The instrument of questioner is used to get the research data. Multiple regression analysis is used to test the impact those variables on the OCB. The result shows that procedural justice, trust, job satisfaction and organizational commitment have positive and significant influence to the Organizational Citizenship Behavior (OCB). Organizational commitment is a variable which affected the most while procedural justice has the weakest effect.

Copyrights © 2016






Journal Info

Abbrev

djom

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Media publikasi karya ilmiah lulusan S1 Prodi Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro yang memuat berbagai hasil penelitian maupun kajian mengenai manajemen keuangan, manajemen sumber daya manusia, manajemen pemasaran, manajemen strategik dan manajemen ...