MEDIA BINA ILMIAH
Vol 14, No 6: Januari 2020

ANALISIS OPTIMALISASI PROMOTION MIX DALAM RANGKA MENINGKATKAN KUALITAS JASA DAN PELAYANAN PADA GRAND ROYAL BIL HOTEL (DESA BATUJAI KECAMATAN PRAYA BARAT - LOMBOK TENGAH)

Dewi Rispawati (Sekolah Tinggi Ilmu Administrasi Mataram)



Article Info

Publish Date
10 Jan 2020

Abstract

This research entitled is "Analysis Optimization of Promotion Mix in Order to Improve the Quality of Services and Services at the Grand Royal BIL Hotel (Batujai Village,  West Praya District - Central Lombok)", which aims to improve the quality of services and services at the Grand Royal BIL Hotel (Batujai Village West Praya District - Central Lombok). This research is a descriptive study using the case method. Data collection techniques used in this study, observation, interviews and documentation. In checking the validity of the data this study uses triangulation techniques. This research uses qualitative and quantitative data types and uses primary and secondary data sources.          Based on the results of the analysis this research, it is known to optimize the promotion mix in order to improve the quality of services and services at the Grand Royal BIL Hotel (Batujai Village, West Praya District - Central Lombok), such as: Sales Promotion, Public Relations, Mass Selling, Personal Selling and Direct Marketing. Promotion Mix Optimization conducted by Grand Royal BIL Hotel (Batujai Village, West Praya District - Central Lombok) in order to satisfy consumers in improving the quality of services and services, so that the Grand Royal BIL Hotel (Batujai Village, West Praya District - Central Lombok) is widely visited by consumers and better known again to foreign countries.

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Journal Info

Abbrev

MBI

Publisher

Subject

Arts Humanities Education Social Sciences

Description

Media Bina Ilmiah, ISSN 1978-3787 (print) | 2615-3505 (online), diterbitkan 12 (Dua Belas) nomor dalam setahun (Januari-Desember) oleh lembaga pengembangan sumber daya insani. Jurnal ini merupakan sarana komunikasi dan penyebarluasan informasi hasil-hasil penelitian dan pengembangan, kajian serta ...