Wacana, Jurnal Sosial dan Humaniora
Vol. 23 No. 1 (2020)

Student Satisfaction Index in Midwifery Study Program of Faculty of Medicine Universitas Brawijaya

Kanthi Titissari (Brawijaya university)
Bambang Supriyono (Unknown)
Ainul Hayat (Unknown)

Article Info

Publish Date
12 Feb 2020

Abstract

Students satisfaction index was the purpose of research and to measure the satisfaction index on the service of Bachelor in Midwifery Study Program, researcher engaged students for respondents. This study was conducted quantitatively employing the survey method. The subjects of this study included 65 active students of the Bachelor in Midwifery Study Program, class of 2016, 2017, 2018. The aspects reviewed to determine student satisfaction on the service of the Bachelor in Midwifery Study Program were based on five satisfaction index dimensions (tangibles, reliability, responsiveness, assurance, empathy). This results indicated, that the student satisfaction index on the service of the department, with regard to the aforementioned 5 dimensions, identified as “quite satisfied”. The service provided to the students was concluded as "good".

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Journal Info
Wacana, Jurnal Sosial dan Humaniora
Website

Abbrev

wacana

Publisher

Universitas Brawijaya

Subject

Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

This journal has a focus on inter and multidisciplinary studies of social sciences and humanities. The scope is the socio-cultural phenomenon, the history, and transformation of society, changes, and stagnation of socio-political institutions, actor orientation, and behavior, the performance of ...