Diakom : Jurnal Media dan Komunikasi
Vol 2 No 2 (2019): Vol 2 No 2 (2019)

NILAI KONSUMEN WISATA DALAM RUANG PROMOSI DIGITAL

Andry Rivan Sumara (Kementerian Komunikasi dan Informatika)
Saepudin Saepudin (Unknown)
Yudha Asmara Dwi Aksa (Unknown)



Article Info

Publish Date
09 Dec 2019

Abstract

Abstract Consumer value is the basic fundamental of marketing communications. Promotional materials on media have to consider the value of consumer expectations, wishes, experiences, and perceptions. This means the product or service has to interact with consumers (need, expectation, experience, and perception). The emergence of new media becomes an alternative for marketers to promote goods or services to their target market. But the emergence of this new media in addition to being an opportunity also becomes a challenge in presenting the best consumer value. The purpose of this research is to find out the ways of creating the value of local tourism on social media. The researcher chooses the official account of Twitter of Government Tourism and Culture Office of West Java as an object of research. The focus of this research is promotional content on the official account of Twitter and consumer value creation. This research is content analysis. The purpose of this research is the identification of the value and effort of tourism, consumer value creation, especially on social media. The output of this research is patterns of consumer tourism, value-creation. Consumer value creation is not applied in visual and textual comprehensively. In addition, based on the content of this account, the local tourist is as the main target market. The values in this account are created for local tourists and not for international tourist. Keywords: consumer value, tourism, tourism marketing.

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Journal Info

Abbrev

mediakom

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Elektronik Diakom adalah terbitan berkala ilmiah yang dikelola oleh Pusat Penelitian dan Pengembangan Aplikasi Informatika dan Informasi dan Komunikasi Publik (Puslitbang APTIKA dan IKP) Kementerian Komunikasi dan Informatika. Jurnal ini merupakan pengembangan dari majalah semi ilmiah Diakom ...