Dinasti International Journal of Digital Business Management
Vol 1 No 3 (2020): Dinasti International Journal of Digital Business Management (April - May 2020)

THE EFFECTS OF EMPLOYEES WORK STRESS AND WORK DISCIPLINE ON THE PERFORMANCE OF EMPLOYEES MEDIATED BY ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB)

Pratama Rama Setiaji (Master of Management, Mercu Buana University Jakarta, Indonesia)
Singmin Johannes Lo (Master of Management, Mercu Buana University Jakarta, Indonesia)

Article Info

Publish Date
18 Apr 2020

Abstract

The purpose of this study is to understand and explain the effects of work stress and work discipline on employees performance mediated by Organizational Citizenship Behaviour and its implications for the Employees of PT Bank “X”. (Persero), Tbk. The research method used was quantitative approach, where the population in this study was 150 employees of PT Bank “X”. (Persero) Tbk. The sample selection technique was done by taking non-probability sampling of 109 respondents. Questionnaire survey instrument data collection technique was used and was submitted to Employees of PT Bank “X” (Persero). Tbk. The data of this study, which was analyzed using the Structural Equation model (SEM) with SmartPLS 3.2.8 software programs, revealed that work stress, Work Discipline and Organizational Citizenship Behavior affect employee performance, both partially and simultaneously.

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Journal Info
Dinasti International Journal of Digital Business Management
Website

Abbrev

DIJDBM

Publisher

Dinasti Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Dinasti International Journal of Digital Business Management (DIJDBM) provides widespread coverage of high quality research in a broad range of topics such as digital business management science and technology advancements, and establishing new collaborations in these areas. Original research ...