Jurnal Ilmu Manajemen
Vol 9, No 2 (2020): Jurnal Ilmu Manajemen

Pengaruh Total Quality Management (TQM) dan Budaya Organisasi terhadap Kinerja Karyawan

Suwarno, Suwarno (Unknown)
Aprianto, Ronal (Unknown)
Suberthi, Meta (Unknown)



Article Info

Publish Date
15 Jun 2020

Abstract

This research is a quantitative study and the purpose of this study is to determine the effect of Total Quality Management (TQM) and Organizational Culture on Employee Performance at PT. Bank Mandiri (Persero) Tbk Lubuklinggau Branch Office. The research sample consisted of 72 employees and the data analysis used was regression, coefficient of determination test, t-test, and F test. Regression results were obtained: Y = 0.850 + 0.016X1+0.769X2. Meanwhile, the value of R square (R2) was 0.524 (52.4%), the remaining 47.7% was influenced by other variables not examined. TQM results did not significantly affect the Performance of Employees with tcount=0.461<ttable=1.667. Organizational Culture significantly affects Employee Performance with tcount=8.778>ttable=1.667. TQM and Organizational Culture significantly affect Employee Performance with Fcount = 38.031>Ftable=3.13. It was concluded that there was an influence of TQM and Organizational Culture on the Performance of Employees of PT. Bank Mandiri (Persero) Tbk Lubuklinggau Branch Office.

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Journal Info

Abbrev

ilmu_manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen is published by Pascasarjana Management Department. It is published twice year in June and December. Jurnal Ilmu Manajemen publish papers in the field of management science that give contribution to the development of management science, and management practices. We accept ...