GEMA : Jurnal Gentiaras Manajemen dan Akuntansi
Vol 8 No 1 (2016): GEMA : Jurnal Gentiaras Manajemen dan Akuntansi

ANALISIS KUALITAS KARYAWAN TERHADAP KEPUASAN PELANGGAN CV RAJA PROPERTY BANDAR LAMPUNG

Citra Savitri (Universitas Buana Perjuangan Karawang)



Article Info

Publish Date
19 Jan 2016

Abstract

The problems in the CV. Raja Property Bandar Lampung is the quality of the employeeshave not been effective in terms of treating damaged housing facilities and promotion the companiesare less intense in marketing products and services. Other than that, costumer satisfaction is on thelow level on the facilities and infrastructure in the CV. Raja Property Bandar Lampung. The purposeof this research is to analyze and describe the quality of the customer's employee to customersatisfaction CV. Raja Property Bandar Lampung.The result of the research that the level of customer satisfaction is very satisfied with the goodservice with a percentage of 53.33%, while the level of quality of service is very satisfied with thepercentage of 46.67%, satisfied with good service 53.33 % and less satisfied with the service of alow 46.67%.

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Journal Info

Abbrev

Gema

Publisher

Subject

Description

Jurnal GEMA memfokuskan diri untuk menerbitkan artikel berkualitas yang merupakan hasil penelitian maupun tinjauan literatur terkait Manajemen dan Akuntansi sehingga dapat memberikan kontribusi kontribusi dan pengaruh positif pada bidang keilmuan Manajemen dan Akuntansi. urnal GEMA memfokuskan diri ...