Al-Irsyad: Jurnal Pendidikan dan Konseling
Vol 5, No 2 (2015): Edisi Juli-Desember 2015

PENGARUH INTELLECTUAL CAPITAL TERHADAP KINERJA MANAJERIAL PT. BANK SUMUT

Hadi Pramono (PPS Magister Manajemen Universitas Sumatera Utara)
Isfenti Sadalia Lubis (PPS Magister Manajemen Universitas Sumatera Utara)
Arlina Nurbaity Lubis (PPS Magister Manajemen Universitas Sumatera Utara)



Article Info

Publish Date
02 Dec 2019

Abstract

The objective of the research is to find out and to analyze the influence of intellectual capitalwhich consists of customer capital, human capital, and structural capital simultaneously on themanagerial performance of PT. Bank SUMUT, the influence of the variables of customer capital,human capital, and structural capital partially on the managerial performance of PT. Bank SUMUT,and to find out the intellectual capital which consists of customer capital, human capital, andstructural capital from the financial-ratio perspective of PT. Bank SUMUT. The research method usedis a survey approach. The research type is a quantitative descriptive and the characteristic is anexplanatory descriptive. Data collecting method is done by providing a list of written questions anddocumentation study. Data analyzing method used is the multiple- linear regression and SPSS software.The result of descriptive-statistical analysis shows that intellectual capital which consists of customercapital, human capital, and structural capital and the managerial performance of PT. Bank SUMUT iscategorized very agreeable and each variable tested is normally distributed. The simultaneous-researchresult shows the intellectual capital which consists of customer capital, human capital, and structuralcapital influence positively and significantly the managerial performance of PT. Bank SUMUT. Thepartial- research result shows the variables of customer capital, human capital, and structural capitalinfluence positively and significantly the managerial performance of PT. Bank SUMUT. The financialratioperspective shows it is in line with the managerial performance of PT. Bank SUMUT. Thedeterminant coefficient value (adjusted R square) is 82.2% which means that the ability of customercapital, human capital, and structural capital can describe the variation of managerial performance ofPT. Bank SUMUT, and the remaining 17.8% is influenced by other variables excluded from theanalysis.Keywords: Intellectual Capital, Customer Capital, Human Capital, Structural Capital, ManagerialPerformance

Copyrights © 2015






Journal Info

Abbrev

al-irsyad

Publisher

Subject

Religion Education Social Sciences Other

Description

Al-Irsyad: The Counseling and Education Journal is scientific journal in education and counseling guidance that managed by The Bimbingan Konseling Islam Majors of Ilmu Tarbiyah dan Keguruan Faculty of UIN Sumatera Utara Medan. Al-Irsyad presents topics about development of counseling guidance ...