NURSCOPE: Jurnal Penelitian dan Pemikiran Ilmiah Keperawatan
Vol 4, No 2 (2018): Desember

RELATIONSHIP BETWEEN SHARIA-BASED NURSING SERVICES AND PATIENT LOYALITY AT ISLAMIC HOSPITAL

Dyah Wiji Puspita Sari (Universitas Islam Sultan Agung Semarang)
Muhammad Abdurrouf (Universitas Islam Sultan Agung Semarang)
Rismawati Rismawati (Universitas Islam Sultan Agung Semarang)



Article Info

Publish Date
07 Dec 2018

Abstract

Introduction: Sharia labeled hospitals have more responsibility in providing health services to patients. This challenge requires health care providers to compete by improving the quality of services so that patient loyalty is formed. The purpose of this study was to identify the relationship between sharia-based nursing services and patient loyalty in Semarang Hospital. Methodology: This research is a quantitative type with a cross sectional approach. Data collection using a questionnaire with the number of respondents 105 patients with total sampling technique. Results: the characteristics of respondents mostly consisted of age 36-45 (24.8%), last education elementary school 69 people (65.7%), length of stay that is 4 days a number of 35 people (33.3%), there is a relationship between services sharia-based nursing with patient loyalty at RSISA Semarang with pvalue 0.002 (p-value <0.05) with an R value (0.305). Discussion: This study can be used as a reference in improving good health services by implementing services in accordance with sharia principles so that patient loyalty is achieved.

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Journal Info

Abbrev

jnm

Publisher

Subject

Nursing

Description

NURSCOPE: Jurnal Penelitian dan Pemikiran Ilmiah Keperawatan indirectly acknowledged as a work of scholarly authors in the field of nursing. Articles covering sub areas of basic nursing, adult nursing, emergency nursing, critical nursing, child nursing, maternity nursing, mental nursing, gerontik ...