IJIBE (International Journal of Islamic Business Ethics)
Vol 2, No 2 (2017): September 2017

THE IMPROVEMENT OF MARRIAGE REGISTRATION SERVICES IN THE OFFICE OF RELIGIOUS AFFAIRS OF SAYUNG SUBDISTRICT TO PROVIDE SOCIAL WELFARE

Sri Wahyuningsih (Department of English Language Education, Institut Agama Islam Negeri Kudus)



Article Info

Publish Date
04 Sep 2017

Abstract

Along with the importance of the registration of marriage, the existence of Office of Religious Affairs is a part of a local government institution that is assigned to provide services to the community. In this matter, each state organizer has an obligation to provide excellent public services, meaning that the services provided by the government should be able to provide satisfaction to the community. This article aims at discussing some efforts to improve the service of marriage registration in the Office of Religious Affairs located in Sayung, Demak, Central Java. This research uses a descriptive qualitative method based on five service dimensions. The interview, observation and documentation are conducted to gather data. The result reveals that the quality of marriage registration service in the Office of Religious Affairs, Sayung has not been achieved ultimately. In fact, the Office of Religious Affairs, Sayung does not have a minimum service standard so that people cannot assess the service standard of marriage registration clearly. Therefore, in order to improve the service of marriage registration, the officers in the Office of Religious Affairs, Sayung need to improve the quality of marriage registration services that can be achieved by completing a clear minimum service standard.Keywords: Office of Religious Affairs, Service, Marriage Registration

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Journal Info

Abbrev

ijibe

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Islamic Business Ethics (IJIBE) is a publication medium of research results in the field of Islamic business ethics. Islamic business ethics is a concept of business which based on Islamic values and principles. It is guidance for business actors to know what is right or ...