Reaktom : Rekayasa Keteknikan dan Optimasi
Vol 1 No 2 (2016)

PENERAPANTOTALQUALITYMANAGEMENT(TQM)DAN PENGARUHNYATERHADAP KINERJAKARYAWAN (StudiKasus:PT.Daya Cipta Kemasindo, Tangerang)

Wiratmo, Bambang (Unknown)

Article Info

Publish Date
01 Dec 2016

Abstract

ThepurposeofthisresearchistoinvestigatetheeffectofTQMpracticesimplementationwhichconsistsofleadership,strategicplanning,customerfocus,informationandanalysis,peoplemanagement,andprocessmanagementonemployeeperformanceatPT.Daya Cipta Kemasindo Tangerang.Thepopulationwere400employeesand270employeesasrespondent.Thesampleobtainedbasedonsimplerandomsamplingmethod.BothdescriptivestatisticandStructuralEquationModelling(SEM)were employedtotesttheeffectamong variables. Dataprocessing were usedbySPSSandAMOS 16.00.Thefindingofresearchindicatesthat:TQMpracticesimplementationwhichconsistsofleadership,strategicplanning,customerfocus,informationandanalysis,peoplemanagement,andprocessmanagementhavesignificantlyandpositiveeffectonemployeeperformance.Keywords:ImplementationofTQMpractices,employeeperformance.

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Journal Info
Reaktom : Rekayasa Keteknikan dan Optimasi
Website

Abbrev

reaktom

Publisher

Universitas Hasyim Asy'ari

Subject

Automotive Engineering Civil Engineering, Building, Construction & Architecture Electrical & Electronics Engineering Engineering

Description

Reaktom : Rekayasa Keteknikan dan Optimasi is open access and peer-reviewed journal, published by Universitas Hasyim Asy ari, Indonesia to disseminate research results from scientists and practitioners in Engineering and Science fields. Aim and Scope: Electrical Engineering: robotics, control ...