Jurnal Pilar Nusa Mandiri
Vol 17 No 1 (2021): Publishing Period for March 2021

SENTIMENT ANALYSIS AGAINST THE DANA E-WALLET ON GOOGLE PLAY REVIEWS USING THE K-NEAREST NEIGHBOR ALGORITHM

Siti Masturoh (Universitas Nusa Mandiri)
Achmad Baroqah Pohan (Universitas Bina Sarana Informatika)



Article Info

Publish Date
02 Mar 2021

Abstract

DANA e-Wallet or digital wallet application can be downloaded on the Android platform via Google Play, and google play itself provides a review column. The public will usually see reviews on Google Play before they download an application because the information obtained through these reviews is considered effective in providing information, problems regarding reviews or sentiment analysis of the application must be processed using text mining. Text mining in this study uses k-nearest neighbor by testing 3 classes based on star rating, the first class consists of 1-5 stars, the second class consists of (1 & 5 stars, 3rd class consists of labeling stars (1 & 2) negative label, 3 neutral labels, as well as 4 & 5 stars positive labels) and testing the value of k 1-10 so that the highest accuracy value is obtained with class 2 (1 star and 5 stars) and the best test at k 1 value is obtained the accuracy result of 86.64%

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Journal Info

Abbrev

pilar

Publisher

Subject

Computer Science & IT

Description

Jurnal Pilar merupakan jurnal ilmiah yang diterbitkan oleh program studi sistem informasi STMIK Nusa Mandiri. Jurnal ini berisi tentang karya ilmiah yang bertemakan: Rekayasa Perangkat Lunak, Sistem Pakar, Sistem Penunjang, Keputusan, Perancangan Sistem Informasi, Data Mining, Pengolahan ...