Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal
Vol 10 No 3 (2020): Juli 2020

Effect of Nurse Therapeutic Communication on Patient Satisfaction

Mahyana Mahyana (Universitas Prima Indonesia)
Efridariani Sari Gulo (Universitas Prima Indonesia)
Erwasan Laia (Universitas Prima Indonesia)
Reli Sugianto (Universitas Prima Indonesia)
Sunarti Sunarti (Universitas Prima Indonesia)

Article Info

Publish Date
10 Jul 2020

Abstract

Therapeutic communication is important for nurses in nursing care. Good communication can foster trust between nurses and patients and can increase patient satisfaction and quality of care. The purpose of this study was to determine the effect of therapeutic communication on patient satisfaction. Correlation research with cross-sectional design. The sample consisted of 65 patients. Therapeutic communication questionnaire instrument and patient satisfaction with the validity 0,80 and 0,87 dand reliability test with cronbachapha 0,79 and 0,86. Data analysis using Pearson correlation. The results were obtained for the effect of therapeutic communication on patient satisfaction p = 0.00 (p <0.05).

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Journal Info
Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal
Website

Abbrev

PSKM

Publisher

Sekolah Tinggi Ilmu Kesehatan Kendal

Subject

Education Nursing Public Health Veterinary

Description

Jurnal ilmiah permas: jurnal ilmiah stikes kendal (JIPJISK) merupakan bagian integral dari jurnal yang diterbitkan oleh LPPM STIKES Kendal. JIPJISK merupakan sarana pengembangan dan publikasi karya ilmiah bagi para peneliti, dosen dan praktisi. JIPJISK menerbitkan artikel-artikel yang merupakan ...