JAMIN : Jurnal Aplikasi Manajemen dan Inovasi Bisnis
Vol 3, No 2 (2021): Februari 2021

Pengaruh Technology Readiness Index Terhadap Keinginan Untuk Menggunakan Internet Banking Pada PT Bank Mandiri KCP Pondok Chandra Surabaya

Tuwanku Aria Auliandri (Universitas Airlangga : Departemen Manajemen, Fakultas Ekonomi dan Bisnis.)
Rahesti Dyah Arimbi (Universitas Airlangga : Departemen Manajemen, Fakultas Ekonomi dan Bisnis.)



Article Info

Publish Date
11 Apr 2021

Abstract

This study aims to measure the degree of readiness of the individual to intention to use internet banking on PT Bank Mandiri Surabaya. Approach with Technology Readiness index, have four variables that can measure the level readiness that is Optimism, innovativeness, discomfort, and insecurity. This research is quantitative research with 100 respondents who conduct financial transaction.  The data were analyzed using structural equation model (SEM) variants based, that is Partial Least Square (PLS) with SmartPLS 2.0 program. The result of analysis found that two construct of technology readiness positive effect to intention to use internet banking that is Optimism dan Innovativeness, but the result of Innovativeness found had no impact to intention to use internet banking. While construct Discomfort dan Insecurity had negative effect to intention to use internet banking, but surprisingly construct insecurity found had impact to intention to use internet banking.

Copyrights © 2021






Journal Info

Abbrev

JAMIN

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Aplikasi Manajemen dan Inovasi Bisnis (JAMIN) is one of the scientific publication journals published by STIE Kertanegara Malang. The aim of JAMIN is to establish effective channels of communication between stakeholders including academics and research institutions, business, government and ...