Publica: Jurnal Pemikiran Administrasi Negara
Vol 12, No 2 (2020): Disrupsi Teknologi Dalam Pelayanan Publik di Indonesia

Penyelenggaraan E-Goverment di Kabupaten Bandung Sebagai Upaya Meningkatkan Kualitas Pelayanan Publik

Diki Suherman (Universitas Padjadjaran)



Article Info

Publish Date
10 Dec 2020

Abstract

The purpose of this study is to describe the implementation of e-government in Bandung Regency as an effort to improve the quality of public services. As for this research method, the approach used is descriptive qualitative, with data collection and the techniques used are literature studies sourced from a number of articles in journals, books, regulations, information media content related to the focus and research issues. Research result shows that the implementation of e-government in Bandung district has been implemented in accordance with the capacity and capability of the relevant agencies, and refers to the regulations that contain e-government, although it has not been maximally implemented and has a significant impact on the public. The conclusion is that the implementation of e-government in Bandung district will not be separated from the supporting components of e-government itself. first is the application component, second is the data information component, the third is the infrastructure component, the fourth is the institutional component, and the fifth is the Human Resources component of Information and Communication Technology.

Copyrights © 2020






Journal Info

Abbrev

publica

Publisher

Subject

Religion Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Publica: Jurnal Pemikiran Administrasi Negara is an open access scholarly peer-reviewed journal written in either Indonesia or English which invariably publishes twice a year in June and December. Publica encourages academicians, researchers, professionals and practitioners to share and publish ...