Jurnal Teknik Industri
Vol. 20 No. 2 (2019): August

Multi-Agent Simulation in the Inter-Organizational Trust Model and Knowledge Sharing in the Automotive Industry

Afrin Fauzya Rizana (Industrial Engineering Department, Faculty of Industrial Engineering, Universitas Telkom, Indonesia)
Fadillah Ramadhan (Industrial Engineering Department, Faculty of Industrial Engineering, Institut Teknologi Nasional (Itenas), Bandung, Indonesia)



Article Info

Publish Date
31 Aug 2019

Abstract

Two organizations can share knowledge to determine the success of their collaboration. Effectiveness in knowledge sharing affects organizational performance and trust between organizations. This study aims to identify the implementation of multi-agent simulations to increase trust in sharing knowledge between organizations. A multi-agent simulation approach was used in this study. The research model was adopted from previous research.  Several hypotheses and path coefficients were tested in simulation models. This study showed that multi-agent simulation is suitable as a problem-solving method for complex issues such as knowledge sharing.  In addition, this study identified individual factors such as likability and expertise in the success of knowledge sharing between organizations.

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Journal Info

Abbrev

industri

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering

Description

Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality ...