Managament Insight: Jurnal Ilmiah Manajemen
Vol 16, No 1 (2021): Managament Insight: Jurnal Ilmiah Manajemen

JOB SATISFACTION SEBAGAI VARIABEL MEDIASI PENGARUH EMOTIONAL INTELLIGENCE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Zalita Allena Putri (Universitas Bengkulu)
Sugeng Susetyo (Universitas Bengkulu)



Article Info

Publish Date
08 Jun 2021

Abstract

This research aims to determine and test Job Satisfaction to mediate the influence of Emotional Intelligence on Organizational Citizenship Behavior among employees at PT Bank Bengkulu. This type of research is a quantitative study using primary data through a questionnaire. The sample in this study was 142 employees of PT Bank Bengkulu who were collected using the census method. The results of this study explain that Emotional Intelligence has a significant positive effect on organizational citizenship behavior among employees of PT Bank Bengkulu. Emotional Intelligence has a significant positive effect on job satisfaction on employees of PT Bank Bengkulu. Job satisfaction has a positive and significant effect on organizational citizenship behavior among employees of PT Bank Bengkulu. Job satisfaction mediates Emotional Intelligence on organizational citizenship behavior.

Copyrights © 2021






Journal Info

Abbrev

Insight

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Managament Insight: Jurnal Ilmiah Manajemen is an online journal that is published two times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. Managament Insight aims to provide a forum for the dissemination of theory application ...