JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS
Vol 6 No 2 (2021): Jurnal NUSAMBA

Analisis Pengaruh Islamic Branding Terhadap Loyalitas Pelanggan di Ismart Retail Ponorogo

Fajar Surya Ari Anggara (Universitas Darussalam Gontor)
Nandy Alamsyah (Universitas Darussalam Gontor)



Article Info

Publish Date
26 Oct 2021

Abstract

Ismart Ponorogo is a retail store that is managed based on Islamic principles. Congregational ownership managed professionally and centrally to maintain competitiveness in terms of distribution networks, products, prices, and promotions. This research aims to test and explain the influence of Islamic brands on customer loyalty to Ismart Ponorogo. The research uses explanative research methods conducted through data collection in the field in a quantitative approach. The assumptions used in this study are variables that can be measured using respondents' responses to questionnaires, the consumer population of Ismart Ponorogo, and a sample of 67 respondents, data analysis using linear regression statistical methods, and hypothesis testing. Based on the results of the research shows that Brand Islami can increase customer loyalty to Ismart Ponorogo. This research has a novelty compared to previous research by testing Islamic brands to customer loyalty in retail stores managed based on sharia principles. Keywords: Islamic Brand, Customer Loyalty, Sharia Retail Shop

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Journal Info

Abbrev

manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Nusamba is a peer review journal published by Department of Management and the media for researchers and lecturers who will publish the results of their research. The aim of the Journal is to facilitate scientific publication of the results of researches in Indonesia and participate to ...