Kontigensi: Jurnal Ilmiah Manajemen
Vol 9 No 1 (2021): Kontigensi: Jurnal Ilmiah Manajemen

Implementation of Digital Marketing Strategies to Increase Sales during the Covid-19 Pandemic

Aidil Amin Effendy (Universitas Pamulang, Tangerang Selatan, Banten, Indonesia)
Mahnun Mas’adi (Universitas Pamulang, Tangerang Selatan, Banten, Indonesia)
Heri Murtiyoko (Universitas Pamulang, Tangerang Selatan, Banten, Indonesia)



Article Info

Publish Date
05 May 2021

Abstract

This study aims to determine the implementation of digital marketing strategies and how effective digital marketing strategies are to increase sales during the Covid-19 pandemic (Studies on SMEs in South Tangerang City). This research method uses qualitative methods by gaining a deep understanding of data collection techniques through observation, documentation, and interviews, using the semi-structured interview method based on predetermined interview guides for several informants to MSME actors in the city of South Tangerang. The analysis results from the interviews show that the most effective and efficient marketing is done digitally / online, primarily through digital/online marketing. According to MSME Players in South Tangerang, they prefer to market their products through Facebook, Instagram, and Online Shop, then WhatsApp, and there are also MSME players marketing them through GoFood and GrabFood. Furthermore, the results of interviews with other informants regarding the determinants of MSMEs increase their sales during the Covid-19 Pandemic, namely promotion factors, with digital/online marketing and competitive price factors.

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Journal Info

Abbrev

JIMK

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

Description

The scope of Kontigensi: Jurnal Ilmiah Manajemen journal covering the field Business and Management. Topic related to these fields can be Business and Management, entrepreneurship, finance, and financial services, human resource management, marketing, industrial relations, insurance, intellectual ...