Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika
Vol. 6 No. 2 October 2020

The e-Learning Quality Model to Examine Students’ Behavioral Intention to Use Online Learning Platform in a Higher Education Institution

Feby Artwodini Muqtadiroh (Institut Teknologi Sepuluh Nopember (ITS))
Anisah Herdiyanti (Institut Teknologi Sepuluh Nopember (ITS))
Noptrina Puspitasari (Institut Teknologi Sepuluh Nopember (ITS))



Article Info

Publish Date
30 Oct 2020

Abstract

This paper aims to understand the behavioral intentions of students in using e-learning in a public university in Indonesia. We apply the e-learning quality model to observe the quality factors that trigger intentions. The quality factors include assurance, empathy, responsiveness, reliability, and website content. Understanding how these quality learning factors may affect a student’s behavior intention to use e-learning is important to bring e-learning implementation success. We collected 502 responses from university students at a public university in Indonesia that implements a Moodle-based e-learning platform – namely ShareITS. Out of 5 (five) quality learning factors, we found only 2 (two) that significantly affect the e-learning quality – i.e., responsiveness and website content. The result shows that the teacher-student engagement in the e-learning platform and also the better visual design of ShareITS can improve the quality of the e-learning platform.

Copyrights © 2020






Journal Info

Abbrev

khif

Publisher

Subject

Computer Science & IT

Description

Khazanah Informatika: Jurnal Ilmiah Komputer dan Informatika, an Indonesian national journal, publishes high quality research papers in the broad field of Informatics and Computer Science, which encompasses software engineering, information system development, computer systems, computer network, ...