Jurnal EK dan BI
Vol 4 No 2 (2021)

PENGARUH KUALITAS LAYANAN TERHADAP KEPUTUSAN KUNJUNGAN WISATA KE DANAU TOBA SELAMA PANDEMI COVID-19

Poltak Pardamean Simarmata (Unknown)
Muhammad Yunus (Sekolah Tinggi Akuntansi dan Manajemen Indonesia)



Article Info

Publish Date
27 Dec 2021

Abstract

The Covid-19 pandemic had heavily affected Indonesian economy, especially for the tourism sector. The Indonesian government has taken numerous measures to respond to the Covid -19 pandemic such as large-scale social restrictions, restrictions on community activities, in which reduces community and impact on the tourism sector inevitably. The purpose of the study was to determine the influence of service quality on the decision to visit Lake Toba tourist destinations. The research activity was carried out in Parapat, Simalungun Regency. This research uses descriptive and quantitative methods. Data were collected from observations, interviews, and questionnaires. The sample used was 100 tourist respondents who visited Lake Toba Parapat during the Covid-19 pandemic. Data were analyzed by simple linear regression analysis. The test results have a positive and significant effect on service quality on the decision to visit Lake Toba tourist destinations. The influence of the service quality variable on the visit decision variable is 0.10, the remaining 0.80 is influenced by other factors not examined in this study such as psychological factors, economic factors during the Covid-19 pandemic. Efforts to increase tourist visits during the Covid-19 pandemic are carried out by paying attention to the tangible dimension and increasing other dimensions in service quality.

Copyrights © 2021






Journal Info

Abbrev

EKBI

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal EK&BI merupakan jurnal yang dimaksudkan sebagai media terbitan kajian ilmiah hasil penelitian, pemikiran dan kajian analisis-kritis mengenai isu Ilmu - ilmu ekonomi dan bisnis dan lain-lain yang terkait. Artikel ilmiah dimaksud berupa kajian teori (theoritical review) dan kajian empiris dari ...