Jurnal Entrepreneur dan Entrepreneurship
Vol. 10 No. 2 (2021): Jurnal JEE

Usability Testing on E-Commerce Shopee Based on Mobile Application with Cognitive Walkthrough Method to Increase Entrepreneurial

Alfarizi Alif Attamimi (Departement of Information System for Business, Faculty of Information Technology, Universitas Ciputra Surabaya)
Kartika Gianina Tileng (Department of Information System for Business, Faculty of Information Technology, Universitas Ciputra Surabaya)



Article Info

Publish Date
23 Nov 2021

Abstract

As we know, currently the use of mobile e-commerce is becoming a trend as an opening for entrepreneurs. As a supporter of creative entrepreneurship, it is necessary to develop a user interface and user experience. To create a quality mobile application, one of the steps that can be taken is to carry out a usability testing. This study aims to measure and provide recommendation for improvements in e-commerce based on the Shopee mobile application based on the results of the usability evaluation which is reviewed by Shopee users, effectiveness, efficiency and satisfaction. After conducting usability testing on e-commerce based on Shopee’s mobile apps with the cognitive walkthrough method and the System Usability Scale (SUS), the results of the research on aspects of effectiveness are 93%, the level of speed efficiency every second is 0,08 and 72% satisfaction. To increase the usability level of e-commerce based apps, this study designed a recommendation on the Shopee e-commerce application that changes the layout of the pages and menus, and the others is simplifies the display.

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Journal Info

Abbrev

JEE

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences Other

Description

Jurnal Entrepreneur dan Entrepreneurship (JEE ISSN : 2580-9393) is published twice a year in the months of March and September.It publishes manuscripts within the fields of entrepreneur and entrepreneurship.Jurnal Entrepreneur dan Entrepreneurship. Jurnal Entrepreneur dan Entrepreneurship (JEE) is ...